Abril Guerrero
Miami Gardens,FL
Summary
Results-driven professional with a strong background in exceeding sales targets, streamlining processes, and leading successful projects. Committed to utilizing experience and education to contribute to a company\'s growth and help it surpass goals. Skilled in improving customer satisfaction, implementing cost reductions, developing innovative solutions, and receiving industry awards. Seeking an opportunity to apply expertise and make a significant impact within a dynamic organization.
Overview
3
3
years of professional experience
Work History
Patient Care Coordinator/ Healthcare professional
IVFMD
Cooper City, FL
05.2024 - 12.2024
- Coordinating appointments with healthcare providers, sending reminders, and rescheduling as needed.
- Explaining diagnoses, treatment options, and medication instructions to patients in clear terms.
- Monitoring patient progress, identifying potential issues, and addressing concerns.
- Maintaining accurate patient records within the electronic health record system.
Executive assistant/ front desk receptionist
Consolidated credit
Plantation, FL
11.2023 - 05.2024
- Completed various office administrative tasks, including accurate data entry.
- Managed executive calendars, coordinated meetings, and arranged travel efficiently.
- Handling queries and complaints via phone, email and general correspondence
- Ensured accurate and timely transmission of information to relevant team members.
- Directed deployment of security and communication infrastructure.
Server and Hostess
Crafty Crabs
Miami Gardens, FL
03.2022 - 11.2023
- Ensured an exceptional dining experience by memorizing extensive menu details.
- Achieved highest tip earnings among servers in 2022.
- Handled all aspects of POS and CRM system, managing an entry rate exceeding 50 orders per hour.
- Guided a team of new hires in mastering technical system functionalities.
Education
High School Graduate
American Senior High School
Pembroke Fl07.2023
Skills
Effective Problem Resolution
Strong Verbal Skills
Prioritization and Scheduling
Critical thinker
Proactive Team Member
Responsive to New Challenges
Detail-Oriented Organization
Adaptable Learning Ability
Languages
Spanish
Professional Working
Timeline
Patient Care Coordinator/ Healthcare professional
IVFMD
05.2024 - 12.2024
Executive assistant/ front desk receptionist
Consolidated credit
11.2023 - 05.2024
Server and Hostess
Crafty Crabs
03.2022 - 11.2023
High School Graduate
American Senior High School