Abril Herrera
Lubbock,TX
Summary
Dependable customer service representative with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Center Sales Associate
The UPS Store
01.2023 - Current
- My responsibilities include shipping packages, store sales, faxing documents, copying and printing documents.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Tanning Associate
The Tan in Spot
02.2022 - 08.2022
- Educated clients on health and safety of tanning facilities and procedures.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
Front Desk Receptionist
Revival Float Spa
09.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
Pacsun Sales Associate
PACSUN
08.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts - Communications And Advertising
Texas Tech University
Lubbock, TX05.2024
High School Diploma -
Hobbs High School
Hobbs, NMSkills
- Teamwork and Collaboration
- Communication skills
- Strategic Selling
- Phone etiquette
- Cash handling
- Customer Assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Center Sales Associate
The UPS Store
01.2023 - Current
Tanning Associate
The Tan in Spot
02.2022 - 08.2022
Front Desk Receptionist
Revival Float Spa
09.2021 - 01.2022
Pacsun Sales Associate
PACSUN
08.2020 - 04.2021
Bachelor of Arts - Communications And Advertising
Texas Tech University
High School Diploma -
Hobbs High School