Insightful Counselor familiar with Cognitive Behavioral therapy treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Therapist
Community Health Network
08.2023 - Current
Improved client outcomes by conducting thorough assessments and developing personalized crisis intervention plans.
Provided emergency mental health services for clients in crisis, stabilizing their emotional state and preventing potential harm.
Developed comprehensive treatment plans, guiding clients through recovery process and reducing recidivism rates.
Associate Therapist
Connected In Community
02.2023 - Current
Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
Focused on work with clients from minority backgrounds.
Behavioral Health Triage Clinician
Community Health Network
02.2022 - 08.2023
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Assists in coordination and care of patients seeking behavioral health services.
Determines nature and severity of mental health problem of patients presenting to Crisis Department and to give report to Crisis Therapists regarding these patients
Provided crisis intervention services, de-escalating high-risk situations and connecting clients with appropriate resources.
Student Therapist
Adult And Child Mental Health
03.2022 - 12.2022
Documented therapeutic goals and client progress.
Assessed client needs and developed treatment plans.
Built trust and rapport with compassionate approach.
Counseled up to 17 patients weekly with issues such as mood disorders, PTSD, schizophrenia, agoraphobia and anxiety.
Improved client outcomes by implementing evidence-based therapeutic interventions.
Enhanced clients'' self-awareness through personalized psychoeducation and skill-building activities.
Executive Director
Adult Day Center
07.2019 - 03.2022
Worked closely with organizational leadership and board of directors to strategically affect operational direction.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Drove strategic improvements to enhance operational and organizational efficiencies.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
Recruited new members by networking at community events and distributing promotional materials to attendees.
Established new customer service and problem resolution processes to improve client satisfaction rates.
Provided exceptional counseling, case management, education and job training to diverse client base.
Interviewed, supervised and motivated 25-30 staff members to achieve optimal productivity.
Education
Master of Science - Mental Health Counseling
Capella University
Minneapolis, MN
12.2022
Bachelor of Science - Social Work
Indiana State University
Terre Haute, In
06.2015
Skills
Customer Service
Crisis Intervention
Behavior Management
Professional Ethics
Individual and Group Therapy
Relationship Issues Management
Best Practices and Standards
Intake Forms
Clinical Documentation
Motivational Interviewing
Certification
First Aid Certification
CPR Certification
Additional Information
Organizations and Involvement
, National Association of Social Workers
Student Social Work Association
Central Indiana Association of Black Social Workers
Chi Sigma Iota Honor Society (January 2019)
Timeline
Crisis Therapist
Community Health Network
08.2023 - Current
Associate Therapist
Connected In Community
02.2023 - Current
Student Therapist
Adult And Child Mental Health
03.2022 - 12.2022
Behavioral Health Triage Clinician
Community Health Network
02.2022 - 08.2023
Executive Director
Adult Day Center
07.2019 - 03.2022
Master of Science - Mental Health Counseling
Capella University
Bachelor of Science - Social Work
Indiana State University
First Aid Certification
CPR Certification
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