Abrilanna Boyer
Nashville,TN
Summary
Experienced Starting Safety with strong leadership qualities, strategic thinking skills, and tactical problem-solving abilities. Proven track record of improving defensive strategies and contributing to team success. Skilled in money counting, payment processing, and building relationships with a dedication to accounting accuracy and compliance. Expert in customer service, sales, and promotion strategies with a demonstrated ability to train junior employees for optimized performance.
Overview
4
4
years of professional experience
Work History
Staffing Solutions
Amazon
Madison, TN
06.2024 - 08.2024
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
Loading Dock Worker
FedEx
Nashville, TN
01.2024 - 01.2024
- Maintained cleanliness of loading dock area and surrounding areas.
- Organized warehouse items according to established systems or codes for easy retrieval.
- Inspected containers for any damages or discrepancies prior to loading them onto trucks or trailers.
Shift Leader
Jersey Mike's Subs
Goodlettsville, TN
02.2023 - 09.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
Cashier
Lowes Home Improvment
Nashville, TN
12.2022 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
Shift Leader/Assistant Manager
Cookout Restaurant
Nashville, TN
03.2022 - 10.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
Retail Sales Associate Cashier
Gabriel Brothers
Goodlettsville, TN
09.2021 - 01.2022
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Greeted customers and provided excellent customer service.
- Stocked shelves and maintained product displays.
- Resolved customer complaints or referred them to management for resolution.
- Handled returns and exchanges according to established policies.
- Promoted loyalty programs to increase customer retention.
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Cashier
McDonald's
Nashville, TN
09.2020 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Processed customer payments quickly and returned exact change and receipts.
Education
High School Diploma -
East Nashville Magnet High Scool
Nashville, TN05-2023
Some College (No Degree) - Accounting
Austin Peay State University
Clarksville, TNSkills
- Strong Work Ethic
- Hand-Eye Coordination
- Ball control
- Player strength & conditioning
- Conditioning activities
Timeline
Staffing Solutions
Amazon
06.2024 - 08.2024
Loading Dock Worker
FedEx
01.2024 - 01.2024
Shift Leader
Jersey Mike's Subs
02.2023 - 09.2023
Cashier
Lowes Home Improvment
12.2022 - 01.2023
Shift Leader/Assistant Manager
Cookout Restaurant
03.2022 - 10.2022
Retail Sales Associate Cashier
Gabriel Brothers
09.2021 - 01.2022
Cashier
McDonald's
09.2020 - 07.2021
High School Diploma -
East Nashville Magnet High Scool
Some College (No Degree) - Accounting
Austin Peay State University