Abrionna Ratzlaff-reed
Cañon City,CO
Summary
Detailed individual dedicated to maintaining work area. Skilled at working efficiently and safely while completing all tasks. Comfortable standing for long periods of time and lifting up to several pounds.
Versatile and dependable professional with many years of experience Technically astute, quick learner, and trainer of other staff members on new business technologies. Exceptional business mind with keen insights
Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.
Punctual cleaner with several years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Meticulous and systematic professional with expertise in carrying out heavy cleaning tasks. Well-versed in sweeping, vacuuming and mopping.
Overview
11
11
years of professional experience
2022
2022
years of post-secondary education
Work History
Service Crew Member
Taco Bell
Cañon City, CO
03.2019 - 02.2026
- Provided exceptional customer service by accurately taking orders and ensuring timely delivery of food products.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming environment for customers.
- Assisted in training new team members on operational procedures and best practices for food preparation.
- Monitored inventory levels and promptly restocked supplies to minimize downtime during busy shifts.
- Developed strong communication skills through regular interactions with diverse customers and team members.
- Demonstrated adaptability by effectively handling unexpected challenges during high-pressure service periods.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Maintained a clean work area throughout the shift.
- Took orders, prepared foods and processed payments in full-service establishment.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Performed cashier duties such as taking orders, receiving payments, and making change accurately.
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
- Processed payment transactions using point-of-sale systems quickly and accurately.
- Restocked supplies, removed trash and cleaned areas.
- Cleaned and sanitized kitchen workspace by sweeping, mopping, and wiping down counters.
- Organized tables for incoming guests in an efficient manner.
Housekeeping Cleaner
Best Western Hotel
Cañon City, Colorado
09.2022 - 01.2023
- Cleaned and sanitized guest rooms to maintain high standards of cleanliness and ensure guest satisfaction.
- Stocked and organized housekeeping carts to streamline the cleaning process and enhance efficiency.
- Inspected rooms and public areas for cleanliness and safety compliance, addressing issues proactively.
- Implemented efficient cleaning routines that improved workflow and reduced time spent on repetitive tasks.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Assisted with laundry duties as needed, including sorting, washing, drying and folding items.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
Baby sitter
Self Employed Services
Cañon City, CO
01.2015 - 01.2023
- Communicated effectively with parents regarding children's progress, fostering trust and collaboration in care routines.
- Managed household tasks such as meal preparation and laundry, maintaining a clean and organized living space.
- Adapted care approaches to meet individual children's needs, demonstrating flexibility and problem-solving skills in diverse situations.
- Responsibly watched children while parents were out.
- Completing light housekeeping tasks such as tidying up toys and books.
- Monitored children's safety and well-being to prevent accidents and falls.
- Establishing trust through consistent communication with both parents and kids.
- Engaging in age-appropriate activities like reading stories or playing games.
- Used organization and time management skills to multitask and keep children on set schedules.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Tree Cutter
N/a
Cañon City, CO
08.2018 - 06.2019
- Operated specialized cutting equipment to safely remove trees, ensuring compliance with safety regulations and environmental standards.
- Assessed tree health and condition, recommending appropriate removal strategies to minimize impact on surrounding landscape.
- Cut limbs into manageable sizes with handsaws, pole saws, chain saws or other power equipment.
- Used a chainsaw to cut down trees according to safety protocols.
- Organized debris piles in an efficient manner for easy disposal and cleanup operations.
- Loaded logs onto trucks and trailers for transport to lumber mills or other locations.
- Removed dead, diseased or hazardous branches from trees using various cutting tools.
- Followed all safety guidelines when operating heavy machinery such as cranes, loaders.
- Climbed trees and used ropes to safely access the tree canopy.
Education
Goal Academy
Cañon City, COSkills
- Customer service
- Order management
- Team training
- Inventory monitoring
- Cleanliness standards
- Time management
- Communication skills
- Safety compliance
- Cleaning techniques
- Equipment operation
- Multitasking ability
- Organization skills
- Problem resolution
- Deep cleaning techniques
Timeline
Housekeeping Cleaner
Best Western Hotel
09.2022 - 01.2023
Service Crew Member
Taco Bell
03.2019 - 02.2026
Tree Cutter
N/a
08.2018 - 06.2019
Baby sitter
Self Employed Services
01.2015 - 01.2023
Goal Academy