Dynamic and results-driven professional with exceptional customer service skills honed through multiple customer service and sales jobs. Proven ability to lead teams and implement efficient workflows, enhancing customer satisfaction. Adept in time management and cash handling, consistently delivering high-quality service in fast-paced environments. Committed to fostering positive team dynamics and achieving operational excellence! Have never been fired from a job, and left in good standing with all employers.
Work History
Barista
9 Months
Quirky Birds Coffee | 02.2026 - Current
Assisted in training new baristas on menu items, equipment usage, and best practices for service.
Managed inventory levels by tracking supplies and placing orders to minimize shortages or waste.
Implemented time-saving techniques to enhance workflow during peak hours while maintaining quality standards.
Collaborated with team members to create a positive work environment focused on customer satisfaction.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Logistics Coordinator
5 Years
Texas Market Guide | 11.2021 - Current
Customer service help
Decorating and marketing team
Vendor directing
Business maintenance
Backstage Crew Member
10 Years 2 Months
Corpus Christi Icerays | 09.2016 - Current
Collaborated with team members to ensure smooth event operations.
Followed safety protocols to prevent accidents and ensure a secure environment.
Supported performers by preparing props and ensuring timely access to necessary items.
Adapted quickly to changing demands and last-minute adjustments during events.
Communicated effectively with production staff to coordinate schedules and tasks.
Mascot
1 Year 6 Months
Corpus Christi Icerays | 10.2024 - 04.2026
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Plus, so much fun!!
Barista
6 Months
Main Street Coffee House | 08.2025 - 02.2026
Prepared and served coffee beverages following standard recipes and customer preferences.
Maintained cleanliness and organization of workstations to ensure efficient service delivery.
Operated espresso machines, grinders, and blenders with proficiency to produce high-quality drinks.
Provided exceptional customer service by engaging with patrons and addressing inquiries effectively.
Hostess
2 Months
Copanos Resturant | 04.2025 - 06.2025
Hosted and sat guests
In charge of reservations and coordinating
Maintained restaurant
Served
Answered phones
Sales Manager
1 Year
Annie Bell Rock and Tea Shop | 05.2024 - 05.2025
Directed sales strategy to increase market share and enhance customer engagement.
Collaborated with marketing team to develop promotions that drive foot traffic and revenue.