Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
4
4
years of professional experience
Work History
Business Associate
BMW Group Financial Services
Columbus, OH
07.2023 - Current
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices while efficiently mentoring new employees on procedures and policies to maximize team performance
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions while promoting high customer satisfaction by resolving problems with knowledgeable and friendly service
Responded promptly to inquiries from customers or clients regarding products or services offered by company while effectively maintaining database to keep customer and prospect files up to date.
Marketing Agent
Collaborate & Elevate
Columbus, OH
05.2023 - 08.2023
Implemented marketing campaigns and strategies by interacting with consumers and collecting market research data for use in forecasting
Developed marketing strategies based on corporate objectives and current market trends while identifying areas for growth through business analytics.
Business Management Trainee
Tunnel Vision Marketing
Columbus, OH
03.2023 - 08.2023
Developed and implemented strategies to increase sales and market share based on corporate objectives and current market trends while identifying areas for growth through business analytics to cultivate strong professional relationships with suppliers and key clients enhancing business development
Planned and led team meetings to review business results and communicate new and ongoing priorities while providing leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Provided training to sales staff on effective communication techniques when dealing with clients while effectively establishing ambitious goals for employees to promote achievement and surpass business objectives.
Marketing Intern
Stopwatch Creative
Columbus, OH
02.2023 - 08.2023
Researched creative content while working successfully with diverse group of coworkers to accomplish goals and address issues related to our product and services
Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Sports Marketing and Ticket Sales Intern
Ohio University Athletics
Athens, OH
08.2022 - 12.2022
Collaborated in developing marketing campaigns and brainstorming new ideas to promote brand while effectively distributing merchandise at promotion tables
Provided support in research, branding, remodeling, and advertising for campaigns and merchandise with 100% accuracy while working in ticket sales
Assisted customers in selecting the appropriate tickets and seating arrangements while providing exceptional customer service while selling tickets during games.
Supervisor/Manager
Securitas
Columbus, OH
05.2020 - 09.2021
Monitored building visitors by documenting recorded names, time of entry, and exit while submitting in-depth reports to management after surveillance
Analyzed employee personal information with 100% accuracy by reporting the owner's vehicle make, model, and license plate of each employee when they arrive
Performed data entry tasks into various software programs including MS Excel spreadsheets while ensuring that all relevant paperwork was completed accurately prior to submission for approval.
Sierra Leone Club of Columbus (SLCCO), Columbus, OH, 04/2016, Present, Undertake a program of social and sporting activities for community members and their families., Promote the general welfare of the Sierra Leone community by cooperating with their families., Assist in developing appropriate human resources that includes accomplishments, projects, or experience.
Alliance Sports Business Conference, 04/2023, Presented promotional materials and promoting the event on social media, registering attendees, answering questions from attendees during the event, and providing support to the conference director.
Customer Service Rep/Contract Management at Mercedes-Benz Financial ServicesCustomer Service Rep/Contract Management at Mercedes-Benz Financial Services
Manager - Process Management & Quality (PMQ), Product Owner - Market Transformation Team at BMW Leasing (Thailand) Co., LtdManager - Process Management & Quality (PMQ), Product Owner - Market Transformation Team at BMW Leasing (Thailand) Co., Ltd
Float Pool Student Nurse Assistant at James Cancer Hospital and Solove Research InstituteFloat Pool Student Nurse Assistant at James Cancer Hospital and Solove Research Institute