ABUBAKAR OMAR
CHULA VISTA
Summary
Dynamic professional with a proven track record at Securitas, excelling in safety compliance and risk mitigation. Adept in communication and problem-solving, I enhanced customer satisfaction through proactive engagement and strategic planning. Recognized for streamlining operations, I consistently achieved high performance metrics and fostered a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Security Officer
Securitas
San Diego
01.2026 - Current
- Monitored premises to enforce safety protocols and ensure compliance.
- Conducted regular patrols to identify and mitigate security risks.
- Maintained accurate daily logs of all incidents and activities for documentation.
- Surveilled facility grounds, parking lots, and perimeter areas for security integrity.
- Provided exceptional customer service while assisting staff and visitors.
- Checked entrances and exits for unauthorized personnel and prohibited items.
- Observed surveillance cameras, responding promptly to suspicious activities.
- Prepared comprehensive reports on daily occurrences and maintenance needs.
CANVASSER
Palm Construction
San Diego
11.2025 - Current
- Canvassed residential neighborhoods that generated measurable lead growth and higher appointment rates.
- Maintained CRM records daily to remove duplicates and accelerate pipeline velocity.
- Resolved on-site objections through clear communication to improve appointment acceptance and field efficiency.
- Spearheaded targeted outreach campaigns, achieving substantial improvements in lead engagement and boosting appointment conversion rates.
- Implemented a new feedback system for prospects, streamlining communication and significantly enhancing customer trust and satisfaction.
- Demonstrated a proactive approach in educating homeowners, effectively converting inquiries into scheduled appointments.
- Streamlined outreach strategies to enhance appointment booking efficiency, leading to noticeable gains in overall customer engagement, resulting in booked sales.
CHILDCARE PROVIDER
Child Development Associates
San Diego
04.2023 - 11.2025
- Ensures children's safety and foster growth through engaging, age-appropriate activities.
- Facilitates school commutes, ensuring punctuality and safety for all children.
- Communicates effectively with parents, providing updates on development and addressing concerns.
- Adheres to health guidelines, creating a safe, nurturing environment for optimal child development.
- Implemented engaging activities tailored to developmental milestones, resulting in noticeable improvements in children's cognitive and social abilities.
- Cultivated trusting relationships with children and families, fostering a positive environment that promoted emotional wellbeing and confidence.
SALES/SERVICE PORTER
Camelback Toyota
Phoenix
10.2021 - 01.2023
- Optimized lot parking layout to enhance vehicle flow and minimize customer wait times.
- Facilitated vehicle maintenance records, ensuring accurate documentation and timely service.
- Implemented new vehicle check-in process, boosting service speed and satisfaction.
- Streamlined showroom inspections for damage, confirming units are gassed and cleaned.
- Analyzed workflows to eliminate bottlenecks, reducing vehicle processing times.
- Coordinated with sales teams for prompt vehicle deliveries and increased satisfaction.
- Maintained precise inventory to accelerate turnover and support sales targets.
- Enhanced showroom inventory by ensuring fresh stock availability.
PACKAGE DELIVERY DRIVER
Amazon DSP
Rochester
11.2020 - 06.2021
- Mastered efficient route navigation, leading to consistent on-time delivery performance.
- Managed multiple delivery tasks, meeting strict deadlines in a dynamic environment.
- Communicated effectively with customers, resolving inquiries and ensuring smooth delivery processes.
- Streamlined delivery processes by implementing real-time tracking, resulting in noticeable improvements in delivery accuracy and customer satisfaction.
- Analyzed delivery patterns to optimize routes, which reduced fuel costs and enhanced overall operational efficiency.
- Fostered a positive work environment by mentoring new drivers, contributing to team cohesion and improved performance.
AUTOMOTIVE DETAILER
Bob Johnson Auto Group
Rochester
04.2017 - 06.2021
- Inspected vehicles for damage, reporting findings to management promptly.
- Cleaned interiors and exteriors using vacuums, steamers, polishers, and buffers.
- Applied wax and polish to protect paint and enhance vehicle shine.
- Vacuumed carpets and upholstery to eliminate dirt and debris.
- Organized detailing supplies, ensuring an efficient workflow.
- Communicated with customers regarding services rendered and vehicle conditions.
- Collaborated with team members to ensure timely completion of services.
Sales Floor Associate
Toys"R"Us
Rochester
10.2015 - 05.2017
- Resolved customer inquiries and issues promptly to ensure satisfaction.
- Processed customer purchases accurately and efficiently using cash register.
- Maintained knowledge of promotions, payment policies, and security practices.
- Conducted regular inventory counts to uphold accurate stock levels.
- Delivered knowledgeable product information regarding features and usage to customers.
- Managed returns and exchanges swiftly to enhance customer satisfaction.
- Organized merchandise displays for improved visibility and accessibility.
- Collaborated with team members to sustain a clean and inviting sales floor.
- Build demos and floor models for customers to view and test new products.
- Assisted with the assembly of bikes, electric vehicles, and kitchen sets.
Education
CERTIFICATE OF ACHIEVEMENT - COMPUTER SCIENCE CANDIDATE
San Diego Community College District (Mesa/City College)
CAASSOCIATE - LIBERAL ARTS SCIENCES
Monroe Community College
NYSkills
- Communication skills
- Interpersonal skills
- Employee training
- Microsoft Office Suite
- Spreadsheet proficiency
- Operating systems expertise
- Sales transactions management
- Adaptability and flexibility
- Team leadership support
- Goal orientation
- Safety awareness
- Positive reinforcement techniques
- Active listening skills
- Time management strategies
- Problem-solving abilities
- Critical thinking skills
- Team collaboration
- Strategic planning
- Performance metrics analysis
- Sales forecasting techniques
- Conflict resolution strategies
- Customer retention strategies
Hobbies and Interests
- Watching sports
- Playing basketball
- Playing soccer
- Playing video games
- Board games
- Traveling
Additional Information
Somali Community Center, Volunteered at the Somali community center for the youth program during the first year in Community College., Car Wash Fundraiser, Assisted in hosting a car wash fundraiser in senior year of high school.
Timeline
Security Officer
Securitas
01.2026 - Current
CANVASSER
Palm Construction
11.2025 - Current
CHILDCARE PROVIDER
Child Development Associates
04.2023 - 11.2025
SALES/SERVICE PORTER
Camelback Toyota
10.2021 - 01.2023
PACKAGE DELIVERY DRIVER
Amazon DSP
11.2020 - 06.2021
AUTOMOTIVE DETAILER
Bob Johnson Auto Group
04.2017 - 06.2021
Sales Floor Associate
Toys"R"Us
10.2015 - 05.2017
CERTIFICATE OF ACHIEVEMENT - COMPUTER SCIENCE CANDIDATE
San Diego Community College District (Mesa/City College)
ASSOCIATE - LIBERAL ARTS SCIENCES
Monroe Community College