Allison Buege
Verona,WI
Overview
1
1
Language
5
5
years of professional experience
Work History
Crew Member
Trader Joe's
Albuquerque, NM
10.2025 - 08.2026
- Trained new hires in exceptional customer service in fast-paced environment, ensuring food and customer safety.
- Monitored and ordered inventory for high traffic time periods, averaging 25% increased sales on weekends in my sections.
Health Unit Coordinator
UW Health University Hospital
Madison, WI
01.2025 - 08.2025
- Answered telephone calls to relay Surgical Orthopedic Unit information, answer questions, and direct communications to staff throughout a 614 bed hospital, Level 1 trauma center, and over 90 regional clinics.
- Enhanced communication between medical staff by promptly answering phone calls and chat messages, effectively using a complex paging system, and utilizing Epic Systems communication tools.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Assisted with processing patient admissions, transfers and discharges, and follow-up appointments.
- Provided care for 27-patient total-care in-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
Bookseller
Barnes&Noble
Madison, WI
08.2024 - 12.2024
- Maintained a high level of customer service by assisting customers with book selection by matching text complexity with reading ability.
- Monitored project and sales performance metrics to ensure adherence to B&N quality standards, increasing sales from the year prior.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, driving sales of featured titles.
HR Office Assistant
University of Wisconsin-Madison
Madison, Wisconsin
05.2023 - 08.2024
- Maintained personnel files for over 6 different schools in the University.
- Redacted sensitive information from applications to ensure equitable evaluations during the hiring process.
- Created and reviewed job offer letters, internal memos, and other University-wide communication reaching over 21,000 employees across all departments.
- Performed extensive data entry and administrative tasks with a high degree of accuracy and attention to detail.
- Streamlined HR processes for improved efficiency, implementing new digital filing systems and organizational tools.
Telephone Research Interviewer
University of Wisconsin Survey Center
Madison, Wisconsin
10.2021 - 03.2022
- Conducted standardized nation-wide health surveys for Wisconsin residents, averaging 25% response rate and 70% completion rate.
- Ensured the validity and reliability of gathered data through strict adherence to research protocols and guidelines.
- Handled sensitive and classified information for client and research participants.
- Effectively navigated complex data entry systems.
Education
Bachelor of Science - Psychology
University of Wisconsin-Madison
Madison, WI08.2024
Skills
- Oral and Written Communications
- Data Collection
- Information Confidentiality
- Customer Service
- Microsoft Office Suite programs
- Epic Systems
Languages
Spanish- Limited Working
Timeline
Crew Member
Trader Joe's
10.2025 - 08.2026
Health Unit Coordinator
UW Health University Hospital
01.2025 - 08.2025
Bookseller
Barnes&Noble
08.2024 - 12.2024
HR Office Assistant
University of Wisconsin-Madison
05.2023 - 08.2024
Telephone Research Interviewer
University of Wisconsin Survey Center
10.2021 - 03.2022
Bachelor of Science - Psychology
University of Wisconsin-Madison