Christine Parent
Vero Beach,FL
Summary
Searching for an opportunity to lead a team of Case Managers and contribute to the department's success. Dedicated RN with years of experience under the umbrella of Case Management in different capacities. Seasoned and dependable with a favorable history of effectively coordinating healthcare services for a diverse patient population in a challenging and fast-paced environment. Possessing strong communication and interpersonal skills with the abilities to deliver guidance and teach along with the desire to lead others and as a team achieve successful patient outcomes across the healthcare continuum.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN Case Manager
HCA Florida Lawnwood Hospital
03.2024 - Current
- Educate patients, families and caregivers on what constitutes as safe discharge planning.
- Collaborate and facilitate the transition of patients from hospital to post acute care by assessing their needs to develop comprehensive discharge plans.
- Maintain strong relationships with members of the interdisciplinary team, along with community providers in order to secure the best possible outcome for the patient.
- Demonstrate excellent communication and interpersonal skills, time management, work load prioritization all while paying close attention to detail.
RN Case Manager
Enhabit Home Health & Hospice
06.2023 - 02.2024
- Managed and coordinated patient care plans for a caseload up to 30 patients, ensuring quality and timely delivery of services.
- Conducted comprehensive physical, social and psychosocial assessments in order to identify appropriate interventions.
- Provided education and support to patients and their families regarding treatment options, disease management and community resources.
- Collaborated with interdisciplinary team members to develop and implement individualize care plans.
RN Utilization Review
HCA East Florida Division
12.2020 - 01.2023
- Utilized clinical knowledge and expertise to perform InterQual reviews to determine appropriate inpatient admission status.
- Conducted detailed medical record reviews to ensure presence of documented medical necessity.
- Proficient in management of inpatient, observation and E-Q Health reviews for Medicaid.
RN Denial Coordinator
HCA East Florida Division
01.2018 - 12.2020
- Analyzed and resolved complex denial issues for medical claims as an RN Denial Coordinator, resulting in decrease in denied claims
- Conducted audits of denied claims to identify trends and recommend process improvements, resulting in a reduction in future denials
RN Case Manager
HCA Lawnwood Regional Medical Center
09.2014 - 12.2017
- Managed and coordinate patient care plans for a caseload of over 30 patients, ensuring quality and timely delivery of services
- Collaborated with interdisciplinary healthcare teams to assess patient needs, develop and implement individualized care plans
- Conducted comprehensive assessments, including physical, psychosocial, and financial aspects, to identify appropriate interventions and resources
- Monitor patient progress, review treatment plans, and modify care as needed to meet goals and optimize outcomes
- Provide education and support to patients and their families regarding treatment options, disease management, and community resources
Hospice RN Case Manager
VNA Hospice
10.2011 - 08.2014
- Provided comprehensive nursing care to terminally ill patients in accordance with hospice policies and procedures
- Assessed patient needs, developed and implemented individualized care plans, and evaluated effectiveness of interventions
- Coordinated interdisciplinary team meetings to discuss patient care, treatment plans, and goals
- Educated patients and families on disease progression, symptom management, and end-of-life care options
- Collaborated with healthcare professionals to ensure continuity of care and facilitated smooth transitions across different healthcare settings
Education
Associate Degree - Nursing
Indian River State College
Fort Pierce, FL05.2005
Skills
- Community resources
- Healthcare regulations
- Care coordination
- Discharge planning
- Documentation
- Time management
- Effective communication
- Interpersonal skills
- Teamwork and collaboration
Certification
- Unrestricted FL RN License, 2005
- Compact RN License, 2023
- BLS Certified
Jobtitle
RN Case Manager
Timeline
RN Case Manager
HCA Florida Lawnwood Hospital
03.2024 - Current
RN Case Manager
Enhabit Home Health & Hospice
06.2023 - 02.2024
RN Utilization Review
HCA East Florida Division
12.2020 - 01.2023
RN Denial Coordinator
HCA East Florida Division
01.2018 - 12.2020
RN Case Manager
HCA Lawnwood Regional Medical Center
09.2014 - 12.2017
Hospice RN Case Manager
VNA Hospice
10.2011 - 08.2014
- Unrestricted FL RN License, 2005
- Compact RN License, 2023
- BLS Certified
Associate Degree - Nursing
Indian River State College
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