Michelle Stassen
Registered Nurse
Cambridge,MN
Summary
Dynamic RN Case Manager, skilled in chronic disease management and compassionate patient advocacy. Proven track record in reducing hospital readmissions through effective care coordination and interdisciplinary collaboration. Strong clinical judgment and critical thinking drive successful patient outcomes, ensuring comprehensive support and education for patients and families.
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
20
20
years of professional experience
1
1
Certification
Work History
RN Case Manager
UCare Minnesota
Mpls, MN
11.2011 - Current
- Coordinated patient care plans to ensure comprehensive service delivery and improved health outcomes.
- Developed and implemented strategies for effective case management, enhancing patient engagement and satisfaction.
- Analyzed patient data to identify gaps in care and recommend appropriate interventions for better health management.
- Collaborated with interdisciplinary teams to facilitate continuity of care across healthcare settings, optimizing resource utilization.
- Conducted regular assessments of patient needs to adapt care plans, ensuring alignment with evolving health goals.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Educated patients and caregivers on healthcare protocols and processes.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Developed strong relationships with patients and their families, providing support and education on health management.
Registered Nurse
METO/State of Minnesota
Cambridge, MN
06.2006 - 11.2011
- Administered patient care, ensuring compliance with health regulations and state standards.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Educated patients and families on treatment options, medications, and self-care strategies.
- Mentored junior nurses, enhancing clinical skills and fostering a supportive work environment.
- Conducted comprehensive assessments to identify patient needs and optimize care delivery.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Bachelor of Science - Nursing
05-2010
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Home care management
- Case evaluation
- Community resources
- Case management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Training staff
- Strong clinical judgment
- Documentation
- Patient and family advocacy
- Accurate documentation
- Decision-making
- Patient care assessment
- Direct patient care
- Microsoft office
- Attention to detail
- Preventive healthcare
- EMR / EHR
- Preventive health
- Clear patient communication
- Needs assessment
- Patient condition monitoring
- Community program referrals
- Medication administration
- Treatment recommendations
- Medical supply management
- Diabetes management
- Nursing consultation
Certification
- Certified Public Health Nurse
Timeline
RN Case Manager - UCare Minnesota
11.2011 - Current
Registered Nurse - METO/State of Minnesota
06.2006 - 11.2011
Bemidji State University - Bachelor of Science, Nursing