Acacia Howard
Cary,,NC
Summary
Proactive Senior Scooper and EMS Cadet with extensive experience in customer service and emergency response. Demonstrated leadership in training new staff and junior cadets, while maintaining high standards of safety, hygiene, and professionalism. Skilled in cash handling, food safety, public speaking, and classroom management, seeking to advance career opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Scooper
Andia Xouris
1008 Ryan Rd, Cary, NC 27511
06.2023 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
- Provided exceptional customer service, promptly addressing inquiries and handling complaints professionally.
EMS Cadet
Wake County Emergency Medical Services
221 S Rogers Ln, Raleigh, NC 27610
01.2020 - 07.2023
- Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
- Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
- Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
- Conducted physical training to keep fit and perform job duties productively.
- Responded to calls for medical emergencies.
- Administered CPR, oxygen, and other live-saving treatments.
- Assisted in immobilizing patients for transportation.
- Assisted in conducting patient intake and triage procedures.
Theater Teacher Assistant
SeedArtShare
3700 Lake Wheeler Rd, Raleigh, NC
08.2020 - 08.2022
- Introduced innovative approaches to character development by encouraging self-reflection and personal connections during rehearsals process.
- Incorporated public speaking exercises into lessons to boost student confidence and improve presentation skills essential for success in theater arts.
- Provided ongoing support for struggling students through individualized tutoring sessions focused on targeted skill development.
- Promoted a positive learning environment through effective classroom management strategies aligned with school policies.
Theater Teacher Assistant
Spiritual Twist Productions
1250 Aversboro Rd, Garner, NC
08.2020 - 06.2022
- Acted as a Stage Manager for two musical productions.
- Assisted directors in classroom management.
- Gathered display materials and distributed programs for shows and performances.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Education
High School Diploma -
Honor And Light Homeschool
Cary, NC05.2024
Skills
- Cleanliness and Organization
- Patience and Empathy
- Reliability and punctuality
- Motivation and Initiative
- Food safety knowledge
- Cash handling proficiency
- Professional Appearance
- Work Ethic and Dedication
- Customer Service
- Teamwork
- Excellent Communication
- Guest service
Certification
- Basic Life Support (BLS) Certification.
- IS-00100 Certification
- IS-00200 Certification
- IS-00700 Certification
- IS-00800 Certification
Timeline
Senior Scooper
Andia Xouris
06.2023 - Current
Theater Teacher Assistant
SeedArtShare
08.2020 - 08.2022
Theater Teacher Assistant
Spiritual Twist Productions
08.2020 - 06.2022
EMS Cadet
Wake County Emergency Medical Services
01.2020 - 07.2023
High School Diploma -
Honor And Light Homeschool