Summary
Work History
Education
Skills
Timeline
Generic

Andrew Smith

Maryville,TN

Summary

Dynamic and results-driven professional with experience at Andy’s Frozen Custard, excelling in customer engagement and teamwork. Demonstrated exceptional communication skills while ensuring cleanliness and quality service. Adapted swiftly to high-volume demands, enhancing customer satisfaction and operational efficiency. Proven ability to manage cash transactions accurately and maintain a welcoming environment.

Work History

Ice Cream Scooper

Andy’s Frozen Custard
Maryville, TN
03.2026 - Current
  • Prepared and served frozen custard to customers, ensuring quality and consistency.
  • Assisted in maintaining cleanliness and organization of serving area and equipment.
  • Engaged with customers to provide positive experiences through friendly service.
  • Operated point-of-sale system for order processing and payment transactions.
  • Collaborated with team members to efficiently manage high-volume service periods.
  • Followed food safety guidelines to maintain health standards during food preparation.
  • Adapted quickly to changing customer demands and menu offerings during peak hours.
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Operated cash registers and processed payments accurately.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Maintained cleanliness and organization in establishment.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
  • Operated cash register, taking payments and issuing customer receipts.
  • Developed effective communication skills by interacting with diverse clientele on a daily basis.

Education

High School Diploma -

Maryville High School
Maryville, TN
07.2026

Skills

  • Quick learner
  • Energy and enthusiasm
  • Hand-eye coordination
  • Memory retention
  • Customer engagement
  • Guest service
  • Cleaning and organization
  • Patience and empathy
  • Cleanliness maintenance
  • Personal hygiene
  • Greeting customers
  • Cleaning and sanitizing
  • Excellent communication
  • Relationship building
  • Teamwork
  • Work area cleanliness
  • Flexible schedule

Timeline

Ice Cream Scooper

Andy’s Frozen Custard
03.2026 - Current

High School Diploma -

Maryville High School