Kenneth Hernandez
4 Blenmont CT,MD
Summary
Dynamic professional with a proven track record at Prigel Family Creamery, excelling in customer service and sales transactions. Recognized for quick learning and effective team supervision, I enhanced customer engagement through innovative promotions while ensuring compliance with health regulations. Skilled in maintenance recordkeeping, I bring energy and enthusiasm to every role.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
Prigel Family Creamery
08.2025 - Current
- Provided exceptional customer service while serving various ice cream flavors and toppings.
- Maintained cleanliness and organization of serving area, ensuring a positive guest experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted in creating seasonal promotions, enhancing customer engagement and product visibility.
- Adapted quickly to changing menu items and special requests from customers.
- Followed food safety guidelines diligently, ensuring compliance with health regulations.
- Collaborated with team members to meet high-volume demand during peak hours.
Maintenance Supervisor
United Kendek Services
06.2022 - Current
- Coordinated daily maintenance schedules to ensure optimal facility performance.
- Assisted in troubleshooting and resolving equipment malfunctions promptly.
- Implemented routine inspections, enhancing safety and compliance standards.
- Monitored inventory levels of maintenance supplies, facilitating timely reorders.
- Maintained accurate records of maintenance activities and repairs performed.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Education
High School Diploma -
Calvert Hall College High School
Towson, MDDual Enrollment -
Notre Dame of Maryland University
Baltimore, MarylandSkills
- Quick learner
- Energy and enthusiasm
- Hand-eye coordination
- Memory retention
- Sales transactions
- Team supervision
- Work order management
- Maintenance recordkeeping
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering
- Watching Movies and TV Shows
- Gym Workouts
- Hiking
- Team Sports
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Ice Cream Scooper
Prigel Family Creamery
08.2025 - Current
Maintenance Supervisor
United Kendek Services
06.2022 - Current
High School Diploma -
Calvert Hall College High School
Dual Enrollment -
Notre Dame of Maryland University