Acacia Lawrence
Killeen,TX
Summary
Dynamic Assistant Branch Manager at First National Bank Texas for four consecutive years with a proven track record in operations management and business development. Expert in sales preparation and team development, successfully enhancing branch performance and client relationships. Recognized for strong leadership and coaching abilities, driving growth in the loan portfolio through strategic outreach and effective team collaboration.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
First National Bank Texas
Killeen
09.2021 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supervised branch activities each day, swiftly detecting areas for improvement to ensure operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Played a key role in growing the branch''s loan portfolio through proactive client outreach and relationship management efforts.
- Maintained friendly and professional customer interactions.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Education
Ellison High School
Killeen, TX05.2017
Skills
- Reliable
- Operations management
- Business development
- Team development
- Audit preparation
- Financial product sales
- Employee scheduling
- Loans
- Sales expertise
- Cash handling
- Sales management
- Strong leadership
- Vault audits
- Audit monitoring
- Team player
- Approachable
- Coaching and mentoring
- Marketing
- Business development expertise
Accomplishments
Top Money Maker
Super Seller
Go Getter
Employee of The Month
Employee of The Year
Funded Auto Loans
Top CDs
Timeline
Assistant Branch Manager
First National Bank Texas
09.2021 - Current
Ellison High School