Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ward

Fresno,CA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Skilled in heavy lifting and exceptional customer service, adept at fostering team collaboration while ensuring safety and efficiency. Achieved significant improvements in store visual appeal and customer loyalty through meticulous organization and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Sales Associate

Walmart
11.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

General Laborer

Foster Farms Poultry
01.2025 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Maintained optimal soil health through regular testing, fertilization, and irrigation adjustments.

Education

High School Diploma -

Central East High School
Fresno, CA
05-2022

Skills

  • Heavy lifting
  • Problem-solving
  • Time management
  • Attention to detail
  • Safety procedures
  • Organization
  • CA Driver's license
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service

Timeline

General Laborer

Foster Farms Poultry
01.2025 - Current

Sales Associate

Walmart
11.2022 - Current

High School Diploma -

Central East High School

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Michael Ward