AcaciaJoy Hill
6830 Skidaway Road Apt 10,GA
Summary
Dynamic Warehouse Lead with extensive experience at Omar Distribution, skilled in inventory management and team training. Proven track record of enhancing operational efficiency through process improvements and effective conflict resolution. Adept at multitasking and fostering collaboration, ensuring high-quality service and safety standards in fast-paced environments. Forklift certified and committed to excellence. Thank you for your consideration.
Overview
9
9
years of professional experience
Work History
Warehouse Lead
Omar Distribution
Port Wentworth, GA
11.2023 - 11.2025
- Monitors stock levels, conducting regular audits to maintain accurate inventory records.
- Evaluates performance metrics to identify areas for improvement and drive operational excellence.
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Used hand-held scanners and physical logs to accurately track item movements.
Warehouse Lead
OA Logistics
Port Wentworth GA
01.2021 - 2023
- Oversees daily warehouse operations, ensuring compliance with safety and quality standards.
- Trains and mentors team members on best practices for inventory management and order fulfillment.
- Implements process improvements that enhance workflow efficiency and reduce operational delays.
- Coordinates shipping and receiving activities, optimizing space utilization in warehouse layout.
- Leads team meetings to communicate objectives, address concerns, and foster collaboration.
Manager
Fazolis Restaurant, Bus Boy
Newport News, VA
08.2018 - 2020
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Mcdonalds, PDI FOODS
Hampton, VA
03.2017 - 2018
- Supervised daily operations to ensure adherence to quality and safety standards.
- Trained and mentored team members on customer service best practices.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Managed inventory levels, ensuring accurate stock management and timely replenishment.
- Developed staff schedules to optimize labor resources while maintaining service excellence.
Education
High School Diploma - Business Management
Phoebus High School
Hampton VA06.2017
Skills
Supervisory experience
Time management
Customer service
Order picking
Product packaging
Attention to detail
Shipping and receiving
Equipment operation
Problem-solving
Conflict resolution
Warehouse operations
Labor scheduling
Inventory management
Team collaboration
Multitasking and organization
Employee training
Process improvement
Forklift certification
Communication skills
Inventory cycle counting
Order picking and processing
Data entry
Timeline
Warehouse Lead
Omar Distribution
11.2023 - 11.2025
Warehouse Lead
OA Logistics
01.2021 - 2023
Manager
Fazolis Restaurant, Bus Boy
08.2018 - 2020
Manager
Mcdonalds, PDI FOODS
03.2017 - 2018
High School Diploma - Business Management
Phoebus High School