Acaisa Brown
Cleveland,OH
Summary
Adept at vital signs monitoring and providing compassionate care, I significantly enhanced patient satisfaction at Cleveland Clinic. Skilled in Epic and proficient in multitasking, I streamlined team communications and improved care coordination. My background also includes leadership in fast-paced retail environments, where I excelled in customer service and cash management. Patient Care Nursing Assistant supports nursing staff in treatment and care of patients by assisting with daily life activities, transportation, cleanliness and performing basic nursing procedures taught during training and certification program. Identifies individual therapeutic requirements to care for personal needs, safety and comfort of patients and promotes positive physical, social and psychological environment. Practices medical asepsis, respects dignity and privacy with patient and family and maintains objectivity during patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Nurse Assistant
Cleveland Clinic
09.2023 - 12.2023
- Participated in regular interdisciplinary team meetings to discuss patient care plans, advocate for patient needs, and stay informed on updates within the clinical setting.
- Performed EKGs on patients as ordered by physicians; gained proficiency in reading EKG strips.
- Maintained a clean and safe environment for patients, conducting regular room checks and adhering to strict infection control protocols.
- Streamlined communication between interdisciplinary healthcare team members to ensure coordinated care for each patient.
Cashier
Dollar General Market
08.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Pulp Juice And Smoothie Bar
04.2022 - 07.2022
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Shift Manager
Taco Bell
01.2021 - 06.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Invictus High School
Cleveland, OH12.2018
Skills
Vital Signs Monitoring
Compassionate Care
Healthcare Ethics
Medical Terminology Knowledge
Motivational Support
Personal Hygiene Assistance
Cash Register
Senior Care
Multitasking
Food Preparation
Epic
Hoyer Lifting
Certification
BLS Certified - Basic Life Support (CPR and AED)
Timeline
Patient Care Nurse Assistant
Cleveland Clinic
09.2023 - 12.2023
Cashier
Dollar General Market
08.2022 - 09.2022
Cashier
Pulp Juice And Smoothie Bar
04.2022 - 07.2022
Shift Manager
Taco Bell
01.2021 - 06.2021
High School Diploma -
Invictus High School