Jackeline Colon Bracero - Patient Care Nurse Assistant - Cleveland Clinic

Summary

Compassionate Patient Care Nurse Assistant with extensive experience at the Cleveland Clinic, with more than 21 years of experience, adept at monitoring vital signs and providing emotional support. Recognized for enhancing patient satisfaction through effective communication and teamwork, while ensuring safety and comfort. Committed to delivering high-quality care and fostering strong relationships with diverse patient populations.Award winner of the 2013 Nursing Excellence awards, 2023 and 2024 nominee, and 2025 award winner of the Emerald Award. While an active member of Salud, committed and PCNA council representative for 2014 (Lakewood hospital), 2025-present at Lutheran hospital. Member of Magnet Council for pcnas 2023 &2024.

Overview

21

years of professional experience

Work History

Patient Care Nurse Assistant

Cleveland Clinic

Lutheran Hospital

11.2004 - Current

Supported daily patient care activities, ensuring comfort and safety.
Assisted nursing staff with routine tasks and patient assessments.
Monitored vital signs and reported changes to the nursing team.
Maintained cleanliness and organization of patient care areas.
Documented patient information accurately in electronic health records.
Collaborated with multidisciplinary teams to enhance patient experiences.
Adapted quickly to changing priorities in fast-paced environments.
Provided emotional support to patients and families during treatment processes.
Developed strong relationships with patients and their families through empathetic communication skills that fostered trust within the caregiving team.
Demonstrated adaptability in working with diverse patient populations across various hospital units, including med-surg, telemetry, orthopedics, oncology, and pediatrics.
Enhanced patient comfort with personalized attention, addressing individual needs, and promptly responding to call lights.
Assisted nursing staff in delivering high-quality care by accurately recording vital signs, administering medication, and maintaining detailed patient records.
Reduced patient falls by regularly monitoring their safety and implementing fall prevention strategies as directed by the nursing staff.
Supported the nursing staff during critical situations by remaining calm under pressure while performing necessary tasks quickly and efficiently.
Participated in regular interdisciplinary team meetings to discuss patient care plans, advocate for patient needs, and stay informed on updates within the clinical setting.
Administered personal hygiene assistance, such as bathing or dressing, to promote the well-being of patients throughout their hospital stay.
Provided emotional support for patients experiencing anxiety or stress related to their medical conditions or hospitalization.
Maintained a clean and safe environment for patients, conducting regular room checks and adhering to strict infection control protocols.
Contributed to a positive working environment by collaborating with colleagues and prioritizing teamwork within all aspects of patient care.
Actively participated in ongoing professional development opportunities to stay current on best practices related to Patient Care Nurse Assistant responsibilities.
Assisted with transferring immobile patients, utilizing proper body mechanics and lifting techniques to prevent injury to both the patient and healthcare staff.
Performed EKGs on patients as ordered by physicians; gained proficiency in reading EKG strips.
Acted as a liaison between patients, families, and nursing staff; effectively addressed concerns and facilitated resolutions when needed.
Improved patient satisfaction by providing compassionate and attentive care to patients of various ages and medical conditions.
Delivered high-quality care to Type patients in a hospital facility.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
Provided care to patients throughout the lifespan with consideration of aging processes, human development stages, and culture.
Upheld infection control and prevention policies across different patient-facing areas.
Observed patients under care conditions to help identify symptoms, responses to treatments, and progress with goals.
Transported patients between rooms and appointments or testing locations.
Prevented cross-contamination by cleaning and sterilizing equipment.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding, and ambulation.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Assisted nursing staff with completing daily rounds, documenting vital signs, and answering calls.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in the electronic health record.
Recognized patient and family reactions to hospitalization, illness, procedures, and staff, and initiated supportive measures.
Maintained knowledge and skills necessary to meet the developmental needs of patients and recognized the need for continuing development
Orchestrated communication between patients and staff to address needs amid language barriers.

Education

No Degree - Medical Assistant

Sandford Brown College

Middleburg Heights, Ohio

Associate of Arts - Social Work

Cuyahoga Community College

Cleveland, Ohio, OH

Skills

Bilingual( Spanish /English )
Vital signs monitoring
Medical terminology
Compassionate care
Healthcare ethics
Motivational support
First aid and CPR
Clinical skills
Cultural history
Patient observation
Staff collaboration
Resource allocation
Hourly rounding
Patient-centered standards
Physical endurance
Willingness to learn
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Patient care
Vital signs
Reliability

Excellent communication
Direct patient care
Empathy and compassionate care
CPR certification
Organizational skills
Team collaboration
HIPAA compliance
Recording vital signs
Patient-focused care
Collecting vital signs
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Calm under stress
Dementia care
Certified in CPR/AED
Supporting personal needs
Relationship building
Clinical documentation
Patient care quality
Bedside manner
Patient relationship building
Emotional support
Interpersonal skills
Professionalism

Languages

Spanish

Native or Bilingual

Timeline