Ace Gordy
Palm Harbor
Summary
Higher education professional with strong foundation in academic coursework and leadership. Known for collaborative efforts and consistent contribution to team performance. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving.
Overview
3
3
years of professional experience
Work History
Crew Leader
AMC Theatres
01.2025 - Current
- Supervised daily operations to ensure optimal workflow and guest satisfaction.
- Trained and mentored new crew members on service standards and procedures.
- Implemented efficient inventory management practices to minimize waste.
- Resolved customer complaints effectively, enhancing overall guest experience.
- Developed strategies for upselling concession items, boosting revenue during shifts.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Crew Member
AMC Theatres
05.2023 - 01.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently, ensuring accurate transactions and balanced drawers.
- Maintained cleanliness and organization of theater environments to enhance guest experience.
- Assisted in food and beverage preparation, adhering to safety and quality standards.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Cart Attendant
Walmart
08.2022 - 05.2023
- Collected and organized shopping carts from parking lot to ensure customer convenience and safety.
- Assisted customers with cart retrieval, enhancing overall shopping experience and satisfaction.
- Maintained cleanliness of cart area, promoting a welcoming environment for shoppers.
- Collaborated with team members to optimize cart collection efficiency during peak hours.
- Adapted to varying weather conditions while performing outdoor tasks effectively and safely.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
Education
Bachelor of Science - Language, Speech, And Hearing Sciences
University of South Florida
Tampa, FL05-2026
Associate of Arts -
St. Petersburg College
Clearwater, FL05-2024
Skills
- Crew oversight and management
- Safety guidelines
- Multitasking and organization
- New hire training
- Task prioritization
- Teamwork and collaboration
- Safety protocols and procedures
- Rational Decision-making
- Time management
Timeline
Crew Leader
AMC Theatres
01.2025 - Current
Crew Member
AMC Theatres
05.2023 - 01.2025
Cart Attendant
Walmart
08.2022 - 05.2023
Bachelor of Science - Language, Speech, And Hearing Sciences
University of South Florida
Associate of Arts -
St. Petersburg College