Ace Snyder
Philadelphia,Pennsylvania
Summary
Highly motivated with a background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding customer needs. Known for problem-solving skills and creating positive shopping experiences that increase customer loyalty. Analytical and capable of working in a management role. Looking for a part-time remote job to complete while working as a student.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Squarehead Industries
New Hope, PA
12.2023 - 08.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Offered suggestions for additional items that may be of interest to customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
- Helped customers by answering questions and locating merchandise.
Website Manager and Store Clerk
Bucks County Saddlery
Buckingham, PA
01.2022 - 10.2022
- Provided technical expertise and support for website design, development and implementation.
- Created, tested and maintained websites using HTML, CSS, JavaScript and other web-based technologies.
- Developed website content including text, images, videos and audio files.
- Monitored website performance to ensure optimal user experience.
- Updated existing webpages with new content or changes in design elements.
- Troubleshot website issues related to functionality and compatibility across multiple browsers and platforms.
- Managed domain registration, hosting services and DNS configurations for websites.
- Analyzed customer feedback to identify areas of improvement for the website interface.
- Implemented optimization strategies such as search engine optimization techniques to increase visibility of websites on search engines.
- Researched emerging trends in web design and technology to stay current with industry standards.
- Collaborated with marketing team members on promotional campaigns that leverage the company's website.
- Maintained backups of all data stored on the company's websites.
- Ensured compliance with legal requirements related to online privacy policies, terms and conditions.
- Developed and implemented marketing plans for new products.
- Conducted customer research to gain insights into consumer behavior.
- Created content for promotional materials, including brochures, flyers, and websites.
- Managed social media accounts and campaigns.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Generated ideas to increase sales through creative promotions.
- Maintained relationships with key customers through regular communication.
Education
Bachelor of Science - Chemistry
Drexel University
Philadelphia, PA06-2028
High School Diploma -
George School
Newtown05-2024
Skills
- Loss Prevention
- Money Handling
- Display Setup
- Regulatory Compliance
- Order Processing
- Customer Service
- Fitting room maintenance
- Merchandise Display
- Point of sale systems
- Phone Etiquette
- Relationship Building
- Customer Engagement
- Product Knowledge
- Cash Handling
- Teamwork and Collaboration
- Retail Store Operations
- Store Opening and Closing
- Retail Sales
- Digital Marketing
- Social Media Marketing
Timeline
Retail Sales Associate
Squarehead Industries
12.2023 - 08.2024
Website Manager and Store Clerk
Bucks County Saddlery
01.2022 - 10.2022
Bachelor of Science - Chemistry
Drexel University
High School Diploma -
George School