A'Chantee Moreno
Grand Prairie,TX
Summary
Dynamic Sales Associate with extensive experience in retail, recognized for delivering exceptional customer service and creating memorable guest experiences. Proven ability to leverage strong organizational and time management skills to enhance operational efficiency. Adept at fostering welcoming interactions and utilizing in-depth product knowledge to drive sales success. Aiming to contribute to a team that values customer-centric solutions and continuous improvement.
Overview
3
3
years of professional experience
Work History
Data Entry Clerk
Reliable Automatic Sprinkler Co
Grand Prairie, TX
06.2024 - 03.2025
- Completed data entry tasks with accuracy and efficiency, following established procedures to enter and process data correctly.
- Organized, sorted, and checked the input data against the original documents.
- Scanned documents are saved in the database to keep records of essential organizational information.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly, and resolve discrepancies.
- Fulfilled customers' requests by entering and correcting data into Hydralist, Autofab, and exporting SprinkCAD files to provide a quote for fabricated sprinkler systems.
- Contributed to customer satisfaction by resolving inquiries and issues with prompt data retrieval.
- Using cyber-safety rules, we verified and communicated with customers over concerning matters involving the files.
Sales Associate
Reebok Outlet
Grand Prairie, TX
08.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained accurate cash drawer counts by diligently tracking transactions, and reconciling discrepancies.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating the company website and placing online orders, improving the overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
High School Diploma -
Sam Houston High School
Arlington, TX05-2022
Some College (No Degree) - Associates of Arts
Tarrant County College
Fort Worth, TXSkills
- Program Support
- Workplace safety
- Data Entry
- Preparing reports
- Cash handling
- POS System Operation
- Work Planning and Prioritization
- Complex Problem-Solving
- Attention to Detail
- Oral communication
- Problem solving
- Customer service
Languages
English
Professional
Spanish
Professional
Refrences
RELIABLE AUTOMATIC SPRINKLER CO
- Nick Messina - Fabrication Manager/Head supervisor -Mobile Contact- 682-554-7224
- Tabitha Tricomi - Fabrication Administrator/ Head Clerk -Mobile Contact- 972-835-5157
REEBOK
- Trestin Phares - Assistant Store Manager -Mobile Contact- 409-789-4462
OTHER CONTACTS
- Kelli Cardenas-Rosales - Previous Assistant Store Manager -Mobile Contact- 210-464-8800
Timeline
Data Entry Clerk
Reliable Automatic Sprinkler Co
06.2024 - 03.2025
Sales Associate
Reebok Outlet
08.2022 - Current
High School Diploma -
Sam Houston High School
Some College (No Degree) - Associates of Arts
Tarrant County College
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