Anthony Chau
Fullerton,CA
Summary
Dynamic automotive professional with a proven track record at Newport Lexus, skilled in diagnosing and repairing automotive systems. Exceptional leadership demonstrated as Team Captain at Chick-fil-A, showcasing strong multitasking and problem-solving abilities in high-pressure environments. Trilingual in English, Vietnamese, and Chinese, facilitating enhanced communication and superior customer service. Committed to delivering quality results and fostering positive relationships within diverse teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Newport Lexus
Chris Porrett
02.2024 - Current
- Perform work specified on the repair order with efficiency, and in accordance with dealership policies and procedures.
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
- Diagnose, maintain, and repair vehicle automotive systems, including the engine, transmission, electrical systems, steering, suspension, brakes, 4 wheel alignments, etc
- Communicate directly with the Service Consultant so that customers are well informed of any additional services needed.
- Provide an estimate of the time needed for additional repairs.
- Providing MPI
- Executing repairs under warranty to manufacturer specifications.
Valvoline Team Worker
Armando
03.2023 - 01.2024
- Perform routine vehicle maintenance services, including oil changes, filter replacements, fluid checks, and tire rotations.
- Inspect vehicles for any signs of damage or wear, and inform customers of any potential issues or needed repairs.
- Efficiently and accurately perform lubrication services, ensuring proper use of tools, equipment, and techniques.
- Keep detailed records of all services performed, including parts used, and any additional recommendations made to customers.
- Assist in diagnosing and troubleshooting vehicle issues, as needed.
- Maintain a clean and organized work area, ensuring all tools and equipment are properly stored and maintained.
- Utilized coolant flush machines, transmission fluid exchange machine, on ground lifts, oil extractor machines, power steering fluid exchange tools.
Team Captain / Chick Fil A
Kendall Benson
04.2021 - 02.2023
- Leadership role that involved training, mentoring, and overseeing team members.
- Assist with training, respond to customer needs, ensure food quality, and manage shifts and staff positions.
- Greeting and serving guests with enthusiasm, courtesy, and hospitality. Taking orders and making accurate changes quickly. Demonstrate knowledge of the brand, products, and promotions. Ensure guest complaints are resolved properly.
Education
Some College (No Degree) - TTEN
Cypress College
Cypress, CA07-2025
High School Diploma -
Santiago High School
06-2020
Skills
- Skilled at managing multiple tasks
- Flexible in approach
- Fluent in English, Vietnamese, and Chinese
- Rapid response to requirements
- Problem-solving skills
- Rapid task completion
- Clear verbal communication
Certification
- ASE A1 ENGINE REPAIR
- ASE A4 STEERING AND SUSPENSION
- ASE A5 BRAKES
- ASE A6 ELECTRICAL
- ASE A3 MANUAL TRANSMISSION
- TTEN GRADUATE
Languages
Vietnamese
Professional Working
Chinese (Cantonese)
Native/ Bilingual
English
Native or Bilingual
Timeline
Newport Lexus
Chris Porrett
02.2024 - Current
Valvoline Team Worker
Armando
03.2023 - 01.2024
Team Captain / Chick Fil A
Kendall Benson
04.2021 - 02.2023
High School Diploma -
Santiago High School
Some College (No Degree) - TTEN
Cypress College
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