Acheson Phillips
Newark,New Jersey
Summary
Client-focused Customer Service Representative with 6+ years' experience building loyal client relationships and heightening client engagement. An impressive history of optimizing client satisfaction by identifying client needs and striving to deliver tailored solutions beyond the clients' original requests. Efficient multitasker and would like to use customer service skills to the best of my ability.
Overview
7
7
years of professional experience
Work History
Lawn Technician/Customer Service
Trugreen
Randolph, NJ
01.2021 - Current
- Administer timely lawn applications
- Diagnose and correct customer problems through service calls and other communications
- Recommend and sell products and service information to new and existing customers, resulting in growth of our customer base
- Complete production reports, new sales forms, customer invoice forms, daily vehicle inspection reports, and cancel/skip notices
- Train new team members
Transporter
Hertz Entertainment
Newark, NJ
01.2019 - 01.2021
- Transporting rental vehicles to and from various locations safely
- Assist other associates maintaining a smooth and safe traffic flow
- Conducting the final inspection ensuring proper vehicles cleanliness, appearance and readiness
- Responsible for identifying and reporting any rental vehicles damage
Transporter
ABM/Avis Budget Group
Newark, NJ
01.2018 - 01.2021
- Transporting rental vehicles to and from various locations safely
- Assist other Avis Budget Group associates
- Maintaining a smooth and safe traffic flow
- Conducting the final inspection ensuring proper vehicles cleanliness, appearance, and readiness
Education
Graduate - Computer Animation
Full Sail University
Winter Park, FLGraduated - Digital Media Art
TCI College of Technology
New York, NYSkills
- Highly creative
- Attention to detail
- Drawing skills
- Sketching skills
- Knowledge of layout principles
- Aesthetic design concepts
- Creative cross-platform visualization skills
- Organizational skills
- Time management skills
- Communication skills
- Listening skills
- Logo design
- Ability to work under pressure
- Ability to meet deadlines
References
Available upon request
Timeline
Lawn Technician/Customer Service
Trugreen
01.2021 - Current
Transporter
Hertz Entertainment
01.2019 - 01.2021
Transporter
ABM/Avis Budget Group
01.2018 - 01.2021
Graduate - Computer Animation
Full Sail University
Graduated - Digital Media Art
TCI College of Technology