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Dynamic IT Support Technician with extensive hands-on experience in delivering exceptional user, system, and network infrastructure support across diverse sectors, including banking, enterprise, healthcare, and education. Proven expertise in troubleshooting hardware and software issues, administering Active Directory and Google Workspace, and managing both Windows and Linux systems to ensure seamless IT operations. Adept at collaborating within team environments, swiftly responding to outages, documenting technical challenges, and providing efficient remote support while prioritizing security and system performance. Committed to leveraging technical skills to enhance operational efficiency and user satisfaction in fast-paced settings.

Dedicated IT professional currently supporting the University of Florida’s network and end-users, with proven success in hardware, software, and basic network troubleshooting. Recognized for delivering exceptional customer service, efficient ticket resolution, and clear communication across diverse departments. Skilled at process improvement, documentation, and providing end-user training—all while minimizing downtime and optimizing daily operations in an educational setting. Eager to leverage this in-depth campus experience and commitment to continuous learning to excel as an IT Generalist I at the University of Florida.

Detail-oriented networking professional with extensive hands-on experience in network maintenance and support. Proven ability to optimize network performance and resolve complex technical issues. Recognized as a valued team member for adaptability and a results-driven approach, seamlessly integrating technical expertise with strong communication skills. Frequently entrusted with individual projects requiring collaboration, while also stepping into leadership roles when needed.

Dynamic Jr. Cisco Network Engineer with proven expertise at Addoh & Company in technical troubleshooting and network performance optimization. Adept at managing VLANs and utilizing Wireshark for data analysis, I excel in collaborative environments, enhancing service delivery and achieving operational efficiency. Strong problem-solving skills drive my success in resolving complex network issues.

Achille Ndjike Nana

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Network Technician

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Associate of Applied Science - Web Application Programming

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Network Technician

Associate of Applied Science - Web Application Programming

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