Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Publications
LEADERSHIP & STUDENT ORGANIZATIONS
Timeline
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Achsa Abraham

Yukon,USA

Summary

Detail-oriented and highly adaptable healthcare professional with a Doctor of Pharmacy from India and an M.S. in Health Informatics from the University of North Texas, bringing a strong foundation in medication management, pharmacy workflows, and clinical operations. Licensed Pharmacy Technician Permit (PTP) holder in Oklahoma with hands-on experience in prescription processing, insurance coordination, inventory control, and patient counseling in a high-volume retail pharmacy setting. Skilled in data entry, accuracy verification, and regulatory compliance, with advanced proficiency in Microsoft Office tools and a demonstrated ability to learn new technologies quickly. While new to Epic Willow Ambulatory, possess a solid understanding of medication order processing, and interdisciplinary collaboration, with a proven commitment to supporting clinicians through efficient, safe, and compliant medication-use processes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
06.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Clinical Pharmacist Intern

K.S. Hegde Hospital
01.2020 - 01.2021
  • Aided clinicians with drug interactions and found adverse drug reactions.
  • Assisted in finding numerous drug interactions and adverse reactions that were reported to the authorities ensuring quality patient care.
  • Assisted physicians during the clinical rounds and I was tasked with scanning the patients in the COVID ICU and looking for any drug interactions after being assigned to different departments.
  • Dispensed medications in a healthcare pharmacy.
  • Participated in patient counseling and advised patients on medication regimens to guarantee appropriate dosages.
  • Imparted patients with advice on how to take over-the-counter and new medications safely.
  • Offered clients with advice on how to take over-the-counter drugs safely.

Education

MS - Health Informatics

University of North Texas
Denton, Texas
01.2024

Doctor of Pharmacy - undefined

Nitte Gulabi Shetty Memorial Institute of Pharmaceutical Sciences
01.2021

Skills

  • Pharmaceutical knowledge
  • Patient counseling for delivering patient education
  • Excellent listening, verbal, written skills
  • Proficiency in offering outstanding customer service
  • Demonstrated the ability to collaborate with the medical team
  • Problem-solving skills
  • Workflow optimization
  • Insurance billing
  • Medication dispensing
  • Pharmacy ethics
  • Pharmacy software proficiency
  • Confidentiality and HIPAA
  • Team collaboration

Accomplishments

  • The first position in the 6th International CPCON-2021, titled "REDEFINING CLINICAL PHARMACY PRACTICE AND EDUCATION: RISING TO THE PANDEMIC CHALLENGE" - 2022-01
  • Registered Licensed pharmacist by the Pharmacy Council of India
  • Formulated a patient information leaflet on Osteoarthritis - 2021-07-14

Certification

  • Coursera Certification in R programming language from Duke University - 2022-10-14
  • Coursera Certification in SQL programming language from the University of Colorado Boulder - 2024-02-15
  • CPhT - Certified Pharmacy Technician

LANGUAGES

Malayalam, English, Tamil and Hindi

Publications

  • "Critical Analysis of Drug-related Problems among Inpatients in the Psychiatry Department of a Tertiary Care Teaching Hospital: A Pharmacist-led Initiative"
  • Publication link: https://doi.org/10.1016/j.cegh.2021.100743

LEADERSHIP & STUDENT ORGANIZATIONS

  • General Sectary of the Literature Committee in NGSMIPS - 2017-08 to 2018-08
  • Vice President of "YOUTH RISE" at Kodaikanal International School - 2014-07 to 2015-05

Timeline

Pharmacy Technician

Walgreens
06.2024 - Current

Clinical Pharmacist Intern

K.S. Hegde Hospital
01.2020 - 01.2021

Doctor of Pharmacy - undefined

Nitte Gulabi Shetty Memorial Institute of Pharmaceutical Sciences

MS - Health Informatics

University of North Texas

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