Summary
Overview
Work History
Education
Skills
Bowling and chess
Languages
Certification
Timeline
Generic

Ackson Chipeta

San Antonio

Summary

Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in retail environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in customer service role.

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Assistant

Person
10.2024 - Current
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash and card transactions to complete customer purchases.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Cashier

Texas Thrift Store
08.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.

Education

Associate of Science - Biology

Northwest Vista College
03.2025

Skills

  • Product merchandising
  • Visual merchandising
  • Processing payments
  • Stock management
  • Relationship building
  • Goal oriented
  • Cash handling
  • Task prioritization
  • Team collaboration
  • Inventory tracking
  • Merchandising proficiency
  • Team support and assistance
  • Customer service
  • Team cooperation
  • Adaptable and flexible
  • Honest and dependable
  • Customer assistance
  • Attention to detail
  • Positive customer engagement
  • Excellent written and verbal communication
  • Store organization
  • Multitasking
  • Inventory and stocking
  • Teamwork and collaboration
  • Merchandising and display
  • Sales floor organization

Bowling and chess

Played a chess tournament for my school in 2023 ended up in first position.

Volunteered to teach chess to children in elementary school.

played bowling together with my cousins as a team to win a match it being the first time to play bowling

Languages

Tumbuka
Full Professional
Chichewa
Full Professional
English
Full Professional

Certification

  • CPR License - 3/14/2025 - 3/20/2027

Timeline

Sales Assistant

Person
10.2024 - Current

Cashier

Texas Thrift Store
08.2024 - Current

Associate of Science - Biology

Northwest Vista College