Alexander Warner
Schenectady,NY
Summary
Hardworking Seafood Clerk well-versed in handling seafood products and preparing related dishes. Solid understanding of cleaning and sanitizing requirements. Resourceful and self-motivated with strong focus on teamwork. Customer-oriented with almost 2 years of demonstrated success in stocking shelves, facing products and maintaining efficient flow of goods in seafood department. Proficient in differentiating between various types of seafood items. Strong commitment to customer service combined with excellent time management and problem-solving skills. Highly recommended from colleagues and management.
Overview
5
5
years of professional experience
Work History
Seafood Clerk, Deli, and Prepared Foods
The Golub Corporation
Rotterdam, NY
11.2020 - Current
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Organized food and products by date and maintained adequate supplies.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Greeted customers at counter to fulfill requests and answer questions.
- Always made myself available for shift coverage for call-outs, no-shows, and more unexpected shift needs.
- Proved reliable backup for opening, mid and closing shifts.
- Comes highly recommended from previous department managers and store managers.
Front End Supervisor
The Golub Corporation
Rotterdam, NY
05.2017 - 11.2020
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed customer service duties by greeting over 100 customers daily and informing customers about products.
- Promoted importance of security and customer tracking to minimize store losses.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
High School Diploma -
Pearblossom Academy
Bogue Chitto, MS11.2013
Skills
- Customer Service
- Scheduling and Time-Tracking
- Problem Solving
- Handling Complaints and Inquiries
- Food Packaging and Labeling
- Customer Service Management
- Teamwork and Collaboration
- Cleaning and Sanitizing
- Health and Safety Procedures
- Temperature Monitoring
- Dependable and Cooperative
- Stocking and Replenishing
Timeline
Seafood Clerk, Deli, and Prepared Foods
The Golub Corporation
11.2020 - Current
Front End Supervisor
The Golub Corporation
05.2017 - 11.2020
High School Diploma -
Pearblossom Academy
Similar Profiles
Glenn Meeker Jr.Glenn Meeker Jr.
Night Crew Key Holder at Market 32/ Pricechopper Golub CorporationNight Crew Key Holder at Market 32/ Pricechopper Golub Corporation
Pedro MelendezPedro Melendez
Selector at Golub CorporationSelector at Golub Corporation
Julius ThompsonJulius Thompson
Deli Manager at Golub CorporationDeli Manager at Golub Corporation
Kaitlyn BlucherKaitlyn Blucher
Lifeguard at Crescent Village ApartmentsLifeguard at Crescent Village Apartments
DIVINE'YA WRIGHTDIVINE'YA WRIGHT
Sales Representative at Charter SpectrumSales Representative at Charter Spectrum