Acoya Johnson
Hollywood,FL
Summary
Ambitious, career-focused job seeker, anxious to obtain a Special Agent position to help launch career while achieving company goals. Operates exceptionally well in high-pressure environments. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dependency Case Manager
Children's Home Society Of Florida
Miami, Florida
03.2023 - Current
- Developed system of organization to keep detailed client and case contact and activity records.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Counseled parents on proper child-rearing choices.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
- Explained policies, procedures and services to clients
Kinship Case Manager
Mental Health America of Southeast Florida
Lauderhill, FL
01.2023 - 03.2023
- Transitioned clients to different providers based on progress or needs.
- Provided case management services including intake, assessment, advocacy, referral and monitoring of families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Implemented quality disciplinary and team building policies to foster staff satisfaction and productivity.
- Participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
Waitress
LTP Management
Pembroke Pines, Florida
06.2022 - 01.2023
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Developed strong and lasting resident relationships.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Youth System Organizers Board Member
Flite Center
Fort Lauderdale, FL
05.2021 - 01.2023
- Acted as ambassador for organization and routinely arranged meetings with stakeholders.
- Performed data analysis to evaluate impact of organizational programs.
- Communicated with valuable partners and recruited potential board members.
- Maintained confidentiality in regard to internal organizational affairs and information.
- Stayed abreast of trends and issues affecting organizational decisions.
- Utilized networks and resources to inspire collective action and achieve organizational goals.
- Worked with community resources to engage youth in pro-social activities
- Strategized and implemented plans to restore the relationship between foster care children and System Professionals
- Participated in conferences, trainings and meetings related to areas of assigned responsibility.
- Negotiated and facilitated conflicts and disagreements that arose during group meetings.
BSW Intern
4KIDS of South Florida
Fort Lauderdale, Florida
08.2022 - 12.2022
- Implemented social service interventions to achieve treatment goals and address client needs
- Maintained thorough case history records and wrote detailed reports
- Engaged in community outreach and program development to support child and caregiver needs
- Visited clients at residence for home study assessments to assist courts with custody decisions
- Documented and submitted updates to case records.
- Identified appropriate community resources and provided referrals for services.
- Supported individuals by facilitating weekly group sessions.
- Conducted assessments of foster homes and children under care.
- Counseled parents on proper child-rearing choices.
Substitute Teacher
Kelly Educational Staffing
Fort Lauderdale, FL
08.2022 - 12.2022
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Facilitated activities and discussions to improve retention of course concepts.
Direct Care Worker
BOG Residential Services
Miami Gardens, FL
10.2020 - 04.2021
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported patients to medical, dental and personal care appointments.
- Assisted with client personal care needs to foster independence and well-being.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Improved resident and staff engagement through group activities.
Office Clerk Intern
Lyons Creek Middle School
Coconut Creek, FL
03.2017 - 05.2017
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Delivered messages and ran errands.
- Answered phone calls and welcomed visitors to office.
Education
Master's of Social Worker -
University of South Florida
Tampa, FL05-2024
Bachelor's of Social Work -
Florida Atlantic University
Boca Raton, FL12.2022
Associate of Arts - General Studies
Broward College
Coconut Creek, FL08.2020
Skills
- Verbal Communication
- Analytical Thinking
- Attention to Detail
- Calm Under Pressure
- Decision-Making
- Flexible and Adaptable
- Written Communication
Accomplishments
- Certificate of Special Congressional Recognition U.S Congress 05/2023
- TIL Youth Hero Award Flite Center 10/2023
Certification
- Active CWCM.0108502 FCB 01/2024
- Human Trafficking 101 and Human Trafficking Screening Tool DCF 09/2023
Timeline
Dependency Case Manager
Children's Home Society Of Florida
03.2023 - Current
Kinship Case Manager
Mental Health America of Southeast Florida
01.2023 - 03.2023
BSW Intern
4KIDS of South Florida
08.2022 - 12.2022
Substitute Teacher
Kelly Educational Staffing
08.2022 - 12.2022
Waitress
LTP Management
06.2022 - 01.2023
Youth System Organizers Board Member
Flite Center
05.2021 - 01.2023
Direct Care Worker
BOG Residential Services
10.2020 - 04.2021
Office Clerk Intern
Lyons Creek Middle School
03.2017 - 05.2017
Master's of Social Worker -
University of South Florida
Bachelor's of Social Work -
Florida Atlantic University
Associate of Arts - General Studies
Broward College
- Active CWCM.0108502 FCB 01/2024
- Human Trafficking 101 and Human Trafficking Screening Tool DCF 09/2023
Similar Profiles
LaSheldon ThomasLaSheldon Thomas
Healthy Families Program Supervisor at Children's Home Society Of FloridaHealthy Families Program Supervisor at Children's Home Society Of Florida
Shannon L. SmithShannon L. Smith
Administrative Assistant at Children's Home Society Of FloridaAdministrative Assistant at Children's Home Society Of Florida
Sheba GateauSheba Gateau
Dependency Case Manager at Children's Home Society Of FloridaDependency Case Manager at Children's Home Society Of Florida