Summary
Overview
Work History
Education
Skills
Timeline
Generic

Acram Wamala

Richmond

Summary

Adept at enhancing workplace safety and improving service quality, my tenure at Party City showcased my ability to conduct quality inspections and excel in problem-solving. Leveraging verbal communication and a positive attitude, I significantly contributed to team efficiency and customer satisfaction, embodying key skills sought by employers.

Overview

3
3
years of professional experience

Work History

Team Member

Party City
Richmond
04.2024 - 08.2024
  • Created detailed reports outlining project progress and results achieved.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Audited company's legal documents to verify compliant policies and procedures.

Cashier

Dunkin' Donuts
Sugar Land
06.2023 - 11.2023
  • Answered customer inquiries regarding store policies and procedures.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Resolved customer complaints professionally in accordance with company policy.
  • Collected payments and provided accurate change.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Retail Associate

Burlington Coat Factory Outlet
Sugar Land
02.2022 - 11.2022
  • Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed price checks on items requested by customers.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Restaurant Team Member

Red River Cantina
League City
03.2021 - 07.2021
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.

Education

High School Diploma -

Stephen F. Austin High School
Sugar Land, TX
05-2023

Skills

  • Quality inspections
  • Verbal and written communication
  • Problem-solving
  • Positive attitude
  • Workplace safety
  • Time management
  • Sales knowledge

Timeline

Team Member

Party City
04.2024 - 08.2024

Cashier

Dunkin' Donuts
06.2023 - 11.2023

Retail Associate

Burlington Coat Factory Outlet
02.2022 - 11.2022

Restaurant Team Member

Red River Cantina
03.2021 - 07.2021

High School Diploma -

Stephen F. Austin High School

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Acram Wamala