Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mireya Puentes

Edinburg

Summary

Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.

Overview

7
7
years of professional experience

Work History

Team Leader Manager

Party City
10.2017 - 03.2025
  • Supervised daily operations including scheduling shifts and assigning duties.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Proposed or approved modifications to project plans.
  • Communicated regularly with customers to gain insights into their needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.

Education

Associate of Applied Science - Accounting

South Texas College
McAllen, TX
05-2021

PSJA High School
San Juan, TX
05-2015

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Team leadership
  • Decision-maker
  • Customer service
  • Problem resolution

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Team Leader Manager

Party City
10.2017 - 03.2025

Associate of Applied Science - Accounting

South Texas College

PSJA High School

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