Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Technicaltools
Timeline
Generic

CORDARO WALKER LOGAN

Houston,TX

Summary

Knowledgeable Senior Account Manage with strong background in managing key client accounts and fostering lasting business relationships. Adept at developing strategic plans that drive revenue growth and client satisfaction. Demonstrated expertise in utilizing negotiation skills and communication proficiency to exceed client expectations.

Overview

12
12
years of professional experience

Work History

Senior Account Manager

Comcast Business
01.2023 - Current
  • Communicates information continuously to cross-departmental teams, ensuring the optimization of resources
  • Cultivate and maintain strong relationships with key business clients, ensuring high satisfaction and retention rates
  • Utilize CRM tools to track account performance, manage client interactions, and provide regular reports to senior leadership
  • Develop and implement tailored account strategies that drive revenue growth, resulting in 20% increase in annual sales

Sales Development Representative

Comcast
01.2017 - 01.2023
  • Proactively identify and qualify new sales opportunities through cold calling, email outreach, and networking, resulting in a 65 % increase in leads generated
  • Developed and maintained strong relationships with potential clients to understand their needs and effectively communicate Comcast's value propositions, enhancing customer satisfaction and loyalty
  • Utilized CRM software to manage leads and track progress against sales targets, ensuring data accuracy and timely follow-ups
  • Conducted thorough market analysis to identify trends and competitor offerings, enabling tailored pitches that resonate with prospective customers

Field Sales Specialist

PepsiCo
01.2013 - 01.2017
  • Prepared CX training for new/old employees and created data presentations for cross-departmental meetings
  • Built and maintained strong relationships with retailers and distributors, enhancing customer satisfaction and loyalty
  • Offered client support by monitoring live chat, email, and social media to fulfill inquiries for customer needs
  • Conducted in-store promotions to boost brand visibility and consumer engagement

Education

Computer Science -

Houston Community College
Houston, TX
01.2025

Skills

  • Operational Development
  • Customer Experience
  • Consultative Sales
  • Risk Management
  • Technical Support
  • Solution Selling
  • Customer Retention
  • Performance Metrics
  • Program Management
  • Data Entry & Analysis
  • Presentation Facilitation
  • Stakeholder Collaboration
  • Salesforce Software
  • Microsoft/Google Suite
  • Schedule Management
  • Business Development
  • Partnership Development

Accomplishments

  • Applauded by the Customer Success Director at Comcast for achieving a 95% customer retention rate by implementing solution-based selling strategies and effective account management., 10/01/23
  • Received recognition by the Operations Manager at Comcast for exceeding sales quota metrics by consistently making targeted outbound calls to key accounts, resulting in a 20% increase in sales., 01/01/22
  • Praised by the Technical Director at Comcast for providing thorough and consistent communication cross-departmentally for a remote team consisting of over 150 customer accounts per month., 12/01/20

Technicaltools

  • Zoom
  • Salesforce Software
  • Microsoft/Google Suite

Timeline

Senior Account Manager

Comcast Business
01.2023 - Current

Sales Development Representative

Comcast
01.2017 - 01.2023

Field Sales Specialist

PepsiCo
01.2013 - 01.2017

Computer Science -

Houston Community College

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CORDARO WALKER LOGAN