Ada Gomez
Parkville,MD
Summary
Proven ability to effectively manage front-of-house operations, deliver excellent service, and support team members in high-paced environments. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Towson, MD
10.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Opening Team Leader
Chick-fil-A
Parkville, MD
10.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
High School Diploma -
Parkville High School
Parkville, MD06-2022
Skills
- Opening and closing duties
- Excellent memory
- Solid problem solver
- Speedy and efficient
- FLUENT IN SPANISH
Languages
Spanish
Native/ Bilingual
Timeline
Barista
Starbucks
10.2024 - Current
Opening Team Leader
Chick-fil-A
10.2023 - Current
High School Diploma -
Parkville High School