Ada Gomez
Parkville,MD
Summary
Proven ability to effectively manage front-of-house operations, deliver excellent service, and support team members in high-paced environments. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
10.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Opening Team Leader
Chick-fil-A
10.2023 - 02.2025
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Grand Opening Trainer
Chick-fil-A
12.2024 - 12.2024
- Communicated effectively with diverse groups of individuals, adapting training styles to accommodate various learning preferences.
- Provided ongoing support to new employees, addressing any questions or concerns they had regarding the grand opening process.
- Managed time efficiently by prioritizing tasks and maintaining a detailed schedule of upcoming training sessions and deadlines.
- Organized and led training sessions for new staff members in preparation for grand opening.
Education
High School Diploma -
Parkville High School
06-2022
Skills
- Opening and closing duties
- Excellent memory
- Solid problem solver
- Speedy and efficient
- Fluent in Spanish
- Attention to detail
- Time management
- Problem-solving
- Team leadership
Languages
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Grand Opening Trainer
Chick-fil-A
12.2024 - 12.2024
Barista
Starbucks
10.2024 - Current
Opening Team Leader
Chick-fil-A
10.2023 - 02.2025
High School Diploma -
Parkville High School