Ada Jones
Washington,DC
Overview
7
7
years of professional experience
Work History
General Clerk
Paragon Systems
Washington, DC
02.2023 - Current
- Serve as a professional, friendly, and informed point of contact for all incoming site employees and visitors
- Observe and report activities and incidents at assigned locations, providing for the security and safety of client property, visitors, and personnel
- Act as the site resource for client and visitor requests and services as well as may control access to the facility through the admittance process
- Monitor entrances and exits and act to prevent unapproved or unlawful entry
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Associate, Patient dining
Morrison Healthcare
Fairfax, VA
05.2022 - 03.2023
- Helped patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions
- Worked with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic, and religious preferences; or when a patient inquiries about additional selections
- Complied with regulatory agency standards, including federal, state and JCAHO
- Adhered to facility confidentiality and the patient’s rights policy as outlined in the facility
- Health Insurance Portability and Accountability Act (HIPAA) policies and procedures
Team Member
Shake Shack Inc.
Washington, DC
03.2021 - 02.2022
- Maintained a high level of professional while representing the company
- Worked within safety protocols, company policies, and OSHA regulations
- Engaged with customers while completing cash register transactions
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Receiving Clerk
BJ’s Wholesale Club
02.2018 - 07.2020
- Maintained the docketing systems for all receivables and in-house supplies
- Ensured information is entered timely and accurately into database and computer
- Conducted second level review of date/data entry for supplies and receivables
- Prepared reports from docketing database for supplies, querying tables and analyzing incoming files and documents
- Troubleshooted database issues/problems to insure prompt solution
- Reported unresolved matters to supervisor in a timely basis
- Used computer to generate shipping labels and interact with inventory database
- Checked goods received against purchase order or invoices
- Entered relevant information into the database and verified the correctness of the data
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
Education
Post-Degree Certificate - Human Resources Management
University of Maryland, College Park
College Park, MD05-2025
High School Diploma -
Maya Angelou PCS
Washington, DC06.2016
Skills
- Microsoft office
- Confidentiality handling
- Customer satisfaction
- Administrative support
- Relationship building
- Verbal and writing communication
- Peer relationship
Timeline
General Clerk
Paragon Systems
02.2023 - Current
Associate, Patient dining
Morrison Healthcare
05.2022 - 03.2023
Team Member
Shake Shack Inc.
03.2021 - 02.2022
Receiving Clerk
BJ’s Wholesale Club
02.2018 - 07.2020
Post-Degree Certificate - Human Resources Management
University of Maryland, College Park
High School Diploma -
Maya Angelou PCS