Ada M. Echols
Riverview
Summary
Dynamic Library Technician at James A. Haley Veterans' Hospital, skilled in digital literacy instruction and career development support. Successfully empowered Veterans through tailored training in resume building and government services navigation, enhancing their employment readiness. Proven ability to collaborate effectively and promote digital health literacy, fostering informed decision-making and engagement in care.
Overview
25
25
years of professional experience
Work History
Library Technician
James A. Haley Veterans' Hospital
Tampa
02.2020 - Current
- Empowers Veterans through individualized instruction in digital literacy, including basic computer skills, internet navigation, including resume building, USAJobs.gov, and access to government services (e.g., eBenefits, SSA, SNAP), supporting employment readiness and independent living.
- Provides targeted career development support by training Veterans to navigate USAJobs.gov and other employment platforms, create resumes, and access online vocational and government services such as eBenefits, SSA, and SNAP.
- Collaborates with My HealtheVet and other interdisciplinary teams to teach Veterans and their families how to access and evaluate trusted online health resources (e.g., MedlinePlus), promoting digital health literacy, informed decision-making, and active engagement in their care and rehabilitation.
- Coordinates interlibrary loan services using DOCLINE and Liblynx to ensure timely access to specialized materials for clinical staff, supporting evidence-based care and continuous professional development.
- Represent the hospital at outreach events and maintain a supportive learning environment.
Administrative Support - Nursing Education
James A. Haley Veterans' Hospital
Tampa
07.2019 - 01.2020
- Supported simulation training and equipment transport across hospital units.
- Managed clerical tasks, supply organization, and front-line customer service.
Vendor/Merchandiser
Mission Foods Tampa, LLC
Tampa
09.2017 - 01.2020
- Maintained product displays to enhance visual appeal and accessibility.
- Executed store resets and managed territory communications effectively.
- Traveled across assigned territory, adhering to daily schedules while engaging store personnel.
- Managed vendor relationships to ensure timely product delivery and supply chain efficiency.
- Coordinated inventory levels to fulfill production demands without disruptions.
- Assisted in quality control for raw materials and finished goods to uphold standards.
- Tracked shipments and resolved logistics issues, supporting smooth operations.
- Engaged customers to assess needs, fostering positive shopping experiences.
Grocery Stocker
Crescent Resources, LLC
Tampa
06.2018 - 04.2019
- Stocked shelves efficiently to ensure product availability and organization.
- Collaborated with team members to enhance stocking processes.
- Monitored product expiration dates and rotated stock to maintain freshness.
- Prepared merchandise for display by arranging products attractively.
- Provided customer service by addressing inquiries regarding product locations.
- Maintained a clean, safe workspace to prevent accidents and injuries.
- Operated motorized equipment for efficient stock movement and logistics.
- Sorted returned merchandise for restocking or disposal based on company policy.
Human Resources Manager/Recruiter/Food Service NCO
U.S. Army Reserve
St. Petersburg
02.2008 - 09.2017
- Supervised HR team supporting 1,000+ personnel; authored SOPs and revised policies.
- Managed medical records systems and supported access to benefits (Tricare, GI Bill, Family Readiness).
- Promoted military career opportunities through strategic outreach and market analysis.
- Conducted interviews, career counseling, and recruitment outreach.
- Led food service operations, managed $700K+ in equipment, and ensured compliance.
Procurement Specialist
IAP World Services
Cape Canaveral
12.2008 - 04.2010
- Managed purchasing, budget analysis, and procurement operations, supporting Department of State mission requirements.
- Maintained ordering and financial records for multi-million-dollar food and supply inventories, ensuring strict budget compliance.
- Produced PRs, MRs, RFQs, and POs using the MAXIMO materials management system.
- Tracked orders through receipt and reconciliation to ensure accuracy and timely delivery.
- Trained mission-essential personnel on MAXIMO system use and applicable procurement regulations
Services / Protocol Specialist
U.S. Air Force Active Duty
02.2001 - 02.2008
- Managed and supervised installation-wide services programs including food service, lodging, fitness, mortuary affairs, honor guard, and morale, welfare & recreation (MWR)
- Planned and executed protocol support for domestic and international events across 25 nations, ensuring proper customs, courtesies, and high-visibility coordination
- Oversaw budgets exceeding $3M, ensuring fiscal accountability, contract compliance, and efficient resource allocation.
- Coordinated logistics, scheduling, and stakeholder engagement for senior leaders, distinguished visitors, and multinational delegations
- Led training programs and maintained readiness systems (ADLS, AFTR, PEX, TBA), ensuring personnel certification and mission preparedness
- Ensured compliance with federal food safety, procurement, and operational standards
- Supervised personnel, evaluated performance, and provided coaching to support mission success.
- Collaborated with internal teams and external partners to deliver seamless services and events under tight timelines.
Education
Certificate Training - Windows OS Fundamentals, CompTIA A+/Network+/Security+, Cisco ICND1/ICND2, Network Security (IINS v3.0), EC-Council Certified Ethical Hacker (CEH v9.0)
New Horizons Learning Center
Tampa, FL01.2017
High School Diploma - Top 5 of Class
Georgia Youth Challenge Academy
Ft. Stewart, GA12.1998
Certificate - Customer Service, Sales & Office Administration
Savannah Technical Institute
Savannah, GA12.1998
Skills
- Inventory Receiving, Control & Stocking (including perishables, semi-perishables & non-perishables)
- Merchandising, Shelf Organization, Rotation & Display Maintenance
- Product Quality Assurance, Expiration Monitoring & Compliance with Standards
- Backroom & Floor Organization; Warehouse Support Operations
- Logistics Tracking, Shipment Receiving & Vendor Coordination Support
- Safe Operation of Motorized Equipment & Store Safety Compliance
- Customer service, professional communication, and team collaboration
- Time Management, Attention to Detail & Adaptability in Irregular Schedules
Timeline
Library Technician
James A. Haley Veterans' Hospital
02.2020 - Current
Administrative Support - Nursing Education
James A. Haley Veterans' Hospital
07.2019 - 01.2020
Grocery Stocker
Crescent Resources, LLC
06.2018 - 04.2019
Vendor/Merchandiser
Mission Foods Tampa, LLC
09.2017 - 01.2020
Procurement Specialist
IAP World Services
12.2008 - 04.2010
Human Resources Manager/Recruiter/Food Service NCO
U.S. Army Reserve
02.2008 - 09.2017
Services / Protocol Specialist
U.S. Air Force Active Duty
02.2001 - 02.2008
Certificate Training - Windows OS Fundamentals, CompTIA A+/Network+/Security+, Cisco ICND1/ICND2, Network Security (IINS v3.0), EC-Council Certified Ethical Hacker (CEH v9.0)
New Horizons Learning Center
High School Diploma - Top 5 of Class
Georgia Youth Challenge Academy
Certificate - Customer Service, Sales & Office Administration
Savannah Technical Institute