Summary
Overview
Work History
Education
Skills
FAA Aircraft Dispatcher License
Timeline
Generic

Ada Rose

DesMoines

Summary

* Task Orientated * Conscientious * Adaptable

A trusted business partner dedicated to fostering alignment between customer needs and company objectives. I prioritize building strong relationships while ensuring both customer insights and organizational goals are seamlessly integrated to drive mutual success. A self starter with nearly 15 years of experience in aviation interfacing with a variety of cross- functional teams in multi-cultural settings. A top performer with high personal accountability and attention to detail. I thrive in fast-paced environments and enthusiastically take on new challenges and assignments.

Overview

14
14
years of professional experience

Work History

Training Scheduler/Customer Program Manager

Boeing
10.2015 - Current
  • Drive operational excellence and first time quality through coordination with internal and external organizations to schedule global flight training using established guidelines.
  • Managed global resource capacity, mitigated training risks, and identified improvement opportunities using KPIs for guidance.
  • Cultivated high-touch relationships with key clients and internal stakeholders ensure that contractual training commitments are delivered, expectations are met, and customers are fully supported across the training cycle.
  • Developed comprehensive training program. Conduct all new hire scheduler training and provide on-going mentorship while maintaining my own statement of work
  • Collaborated with leadership, instructors, flight standards, curriculum development, FAA and customers to ensure quality training that meets the standards set by the regulatory agencies and individual customer requirements

Flight Crew Scheduler

Boeing
09.2021 - 04.2022

Global Engagement Pilot Support- Primary Role

  • Coordinate simulator activities for new hire pilots and to maintain pilot currency and customer deployment readiness
  • Gather required documents using Secure Work Environment and use appropriate encryption for license validations to customers
  • Transfer Pilot SalesForce log book entries into pilot currency tracking system
  • Tracking all pilot movements, travel, duty assignments, customer deployments, time off, and training in Flight Operations System
  • Communicate with diverse and geographically dispersed team of pilots and management

Production Support - Secondary Role

  • Use crew currency, training update, and dashboard batting order to assign crew in a way that meets regulatory, currency, and proficiency requirements
  • Review Aircraft Production Waterfalls, 7 day look ahead, FAST and aircraft flight history to ensure flight schedule accuracy
  • Oversee schedule/Update estimated release times, actual release, crew arrival, flight resolution, and enter flight logs to feed operations reporting

Flight Operations Generalist

Swissport USA
01.2012 - 01.2016
  • Responsible for preparing flight documents such as Extended Range Operations with Two-Engine Airplane plotting chart, flight plan, fuel order, and performance calculations
  • Skillfully present verbal pre-flight briefing to international Flight Crews on weather, Notices to Airmen, aircraft MELs, and other pertinent information to ensure safety of flight
  • Update and maintain in both English and Japanese versions of operational and training records, manuals, and electronic flight bag
  • Calculate weight and balance for Boeing 777-300ER and 787 and when necessary deliver load manifest to flight crew
  • Training content development for all new hire and recurrent training for assistant dispatchers and weight and balance agents
  • Work jointly with dispatchers located in Japan and Load Controllers in Dubai and Germany for 3 separate international air carriers

Aircraft Dispatcher

Air Wisconsin Airlines Corporation
01.2013 - 01.2014
  • Planned flights with consideration to meteorological conditions, aircraft performance or crew limitations, and airfield specifications
  • Generate and amend releases, as necessary
  • Monitor progress of flights and disseminating safety related information for 40-60 flights per 10 hour shift
  • Facilitated positive interactions with a variety of personnel such as Flight Crews, Maintenance Controllers, Crew Schedulers, Dispatch Coordinators, Duty Managers, Chief Pilot, and Station Operators
  • Calculate Bingo fuel for aircraft holding, handle diversions, inflight emergencies, and Air Traffic Control reroutes
  • Maintain continuous communication with inflight crews via ACARS messaging or ARINC
  • Dispatch Ferry, Reposition, and Test flights under Part 91 rules

Education

Associate of Applied Science - Aircraft Dispatch

Green River Community College

Project Management Certificate

Villanova University

Organizational Leadership Certificate

Villanova University

Lean Innovation And Management

Villanova University

Skills

  • Regulatory Compliance
  • Stakeholder Coordination
  • Training Development & Implementation
  • Process Improvement
  • Schedule Management
  • Familiarity and usage of IPSS, MBT, SWE, CCL, SAP, FOS, Salesforce, and Message Courier

FAA Aircraft Dispatcher License

March 2012

Timeline

Flight Crew Scheduler

Boeing
09.2021 - 04.2022

Training Scheduler/Customer Program Manager

Boeing
10.2015 - Current

Aircraft Dispatcher

Air Wisconsin Airlines Corporation
01.2013 - 01.2014

Flight Operations Generalist

Swissport USA
01.2012 - 01.2016

Project Management Certificate

Villanova University

Organizational Leadership Certificate

Villanova University

Lean Innovation And Management

Villanova University

Associate of Applied Science - Aircraft Dispatch

Green River Community College

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Ada Rose