Ada Elda Palma Renderos
Southbridge,MA
Summary
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Hairstylist
Great Clips
Southbridge, MA
06.2015 - 02.2024
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Organized scheduling of appointments throughout the day.
- Assisted other stylists with busy periods in the salon.
- Developed relationships with new clients through referrals from existing customers.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Pre-booked future appointments to increase repeat business.
- Managed cash register transactions during checkout process.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Operated cash registers to receive payments from patrons.
Deli Clerk
Big Y
Southbridge, MA
01.2009 - 01.2015
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Adhered to health and safety standards while preparing food.
- Adhered to health regulations regarding food handling and sanitation standards.
- Prepared all food orders according to customer specifications.
- Responded to customer questions regarding product availability.
Education
Cosmetology - Beauty Industry
Baypath
Charlton09-2015
High School Diploma -
Little Havana Institute
Miami, FL05-2000
Skills
- Appointment Coordination
- Customer Consultation
- Schedule Management
- Outstanding Customer Service
- Quick Learner
- Customer Consulting
- Chemical Safety
- Hair Artistry Professional
- Customer Education
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Hairstylist
Great Clips
06.2015 - 02.2024
Deli Clerk
Big Y
01.2009 - 01.2015
Cosmetology - Beauty Industry
Baypath
High School Diploma -
Little Havana Institute
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