Adaeze Edwards
El Paso
Summary
Adept at quality control and critical thinking, I spearheaded quality initiatives in the United States Army, reducing safety incidents and enhancing operational readiness. At Bank of America, I mitigated financial losses by identifying fraud trends, showcasing my ability to analyze data and collaborate effectively with teams for optimal results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Petroleum Supply Specialist (92F)
United States Army
05.2021 - 10.2024
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Spearheaded quality control initiatives aimed at detecting contaminants or discrepancies within delivered fuel batches.
- Leveraged strong organizational skills to maintain meticulous documentation of all transactions involving petroleum products.
- Reduced safety incidents by conducting thorough inspections of fuel handling equipment and enforcing strict safety protocols.
- Provided exceptional customer service to supported units, addressing concerns and resolving fuel-related issues promptly.
- Conducted regular training sessions on fuel handling procedures, increasing team competence and reducing errors.
- Improved communication between supply units by establishing strong relationships with key stakeholders and counterparts in other branches.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Fraud Analyst
Bank Of America
04.2019 - 03.2021
- Evaluated customer data to identify and prevent fraudulent activities.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Assisted customers in taking appropriate measures to safeguard their accounts following instances of confirmed or suspected fraud events.
- Implemented robust reporting mechanisms to ensure timely escalation of critical issues related to ongoing or potential fraudulent activities.
- Reduced fraud incidents by implementing advanced detection tools and strategies.
- Participated in industry conferences and workshops focused on fraud prevention and risk management, staying current with best practices and emerging threats.
- Increased operational efficiency through strategic utilization of technology solutions specifically designed for fraud detection purposes.
- Enhanced company reputation for security by vigilantly monitoring transactions for fraudulent activities.
- Safeguarded sensitive customer information by adhering to strict confidentiality protocols during investigations.
Graduate Research Assistant
Texas State University
08.2016 - 12.2018
- Utilized advanced statistical software to analyze large datasets, uncovering key insights for informed decision-making.
- Managed multiple research projects simultaneously, ensuring timely completion and adherence to high-quality standards.
- Enhanced research quality by conducting thorough literature reviews and synthesizing findings.
- Designed surveys and interview protocols for primary data collection, ensuring accurate representation of target populations.
- Implemented robust data management strategies, safeguarding sensitive information and maintaining compliance with ethical guidelines.
- Presented research findings at conferences and workshops, fostering professional growth and collaboration within the academic community.
- Mentored undergraduate students, providing guidance on research methodologies and techniques.
Education
Master of Science - Criminal Justice
Texas State University
San Marcos, TX12.2018
Skills
- Quality Control
- Emergency Response Planning
- Quality assurance inspections
- Petroleum Supply Chain
- Security understanding
- Critical Thinking
- Team Collaboration
- Decision-Making
- Logistics Analysis
- Data Entry
- Excellent in both written and oral communication skills
- Detail oriented, efficient, and organized
Affiliations
- Academy of Criminal Justice Sciences. Academy of Criminal Justice Sciences, Minorities in Women. Alpha Phi Sigma Criminal Justice Honor Society. American Association of University Women. Association of Certified Fraud Examiners.
Certification
- CFE - Certified Fraud Examiner (in progress)
- Comptia Security+ Certification
Languages
English
Native or Bilingual
Timeline
Petroleum Supply Specialist (92F)
United States Army
05.2021 - 10.2024
Fraud Analyst
Bank Of America
04.2019 - 03.2021
Graduate Research Assistant
Texas State University
08.2016 - 12.2018
Master of Science - Criminal Justice
Texas State University