Adaeze Opara
Milwaukee,WI
Summary
Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Child Health Assistant/Special Education Paraprofessional
Milwaukee Public Schools, MPS
03.2023 - Current
- Monitored student classroom and outdoors activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Supported teacher in development of individual learning strategies.
Customer Service Representative
SYKES
12.2021 - 03.2023
- Company Overview: Healthcare Customer Service Representative
- Maintained designated portfolio of customer accounts by contacting customers behind on payment obligations
- Supported accounts receivable operations within assigned functions
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements
- Healthcare Customer Service Representative
Camp Counselor
Peak Initiative
06.2022 - 08.2022
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
- Led groups of children safely through variety of camp activities
- Worked with children of varying age, interest, skill, and developmental levels
Cashier
Walmart
12.2019 - 11.2021
- Addressed customer needs and made product recommendations to increase sales
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customer concerns
- Welcomed customers and helped determine their needs
Education
Bachelor of Arts - Social Work
UW Milwaukee
Milwaukee, WI12-2026
High School Diploma - undefined
Menomonee Falls High School
Menomonee Falls, WISkills
- Behavioral plan management
- Skills strategies
- Social and group settings
- Special needs
- Teaching and instruction
- Classwork oversight
- Learning environment management
- Relationship building skills
Certification
CNA Certified Nurse Assistant, 05/20
Timeline
Child Health Assistant/Special Education Paraprofessional
Milwaukee Public Schools, MPS
03.2023 - Current
Camp Counselor
Peak Initiative
06.2022 - 08.2022
Customer Service Representative
SYKES
12.2021 - 03.2023
Cashier
Walmart
12.2019 - 11.2021
High School Diploma - undefined
Menomonee Falls High School
Bachelor of Arts - Social Work
UW Milwaukee
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