Adaisha Hendrix
Apopka
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety oriented with excellent interpersonal and relationship building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
AdventHealth
Apopka
08.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Educated patients on treatment plans and medication instructions.
- Collected and processed laboratory specimens for diagnostic testing.
- Ensured compliance with safety protocols and infection control standards.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Medical Office Representative
Advent Health
Winter Garden
05.2024 - 08.2025
- Performs data entry into practice management system including updating demographics, billing information, visit notes.
- Enters charges into practice management system accurately and timely while utilizing ICD-10 coding guidelines where appropriate.
- Processes referrals and authorization requests for specialty services as needed.
- Assists in scheduling patient appointments, verifying insurance coverage and collecting co-payments or balances due.
- Delivers high-quality administrative and customer service to sustain patient and work flows.
Department Secretary / Scheduling Coordinator
Orlando Health
Ocoee
02.2022 - 11.2023
- Efficiently and accurately gathered and inputs patient demographic information, insurance verification/authorization, and schedules.
- Accurately communicated prep information, arrival time, and arrival location to the patient.
- Knowledge of computer applications, multi-line telephone systems, printers, and copy fax machines.
- Assisted in training team members
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
Assistant Teacher
YMCA Learning Center
Lake Buena Vista
02.2023 - 06.2023
- Assisted in the planning and implementation of the daily lesson plans that fit the children’s needs and interests.
- Directly involved in the daily maintenance of the childcare area, ensuring safety and cleanliness.
- Promoted a cooperative learning environment that encourages collaboration among students.
- Kept detailed records of feedings, diaper changes, nap times, and other important milestones.
- Assembled instructional materials for children's projects and play-time.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
Department Secretary - Intake/DATA Coordinator
Orlando Health
Orlando
04.2021 - 02.2022
- Accurately collected patient information for registration into the database (ELLIE/EPIC).
- Balance billing for the DATA team into two systems to ensure the budget is met.
- Created spreadsheets using Microsoft Excel to track financial data.
- Provided administrative support for department staff members with daily activities such as photocopying and scanning documents.
Document Management Specialist
Community Health Centers of Central Florida
09.2017 - 01.2021
- Accurately processed all incoming patient information to ensure appropriate coordination and continuity of patient care.
- Monitoring faxes and accurately attaching documents to the correct patient accounts, using appropriate naming conventions.
- Review the reported diagnostic imaging, and create an order according to the procedure.
- Provided training to staff members on proper use of the document management system.
- Established backup protocols for ensuring secure access to critical documents during outages or disasters.
Center Aide
Community Health Centers of Central Florida
Winter Garden
11.2016 - 09.2017
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Monitored office supplies inventory and placed orders when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers..
- Coordinated with vendors for repairs and maintenance of office equipment.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail..
- Sorted incoming mail for distribution to staff, departments and external customers.
YMCA Co-Teacher
YMCA of Central FL
01.2015 - 11.2016
- Before and after school co-teacher at Pinewood Elementary School and Prairie Lake Elementary School.
- Supervised youth, ages 5-12.
- Arranged and organized a daily schedule.
- Hosted outdoor and indoor games.
- Assisted with homework.
- In charge of pick-ups and drop-offs.
YMCA Summer Camp Counselor
YMCA of Central FL
Orlando
06.2015 - 08.2016
- Lead Teacher for 2nd and 3rd grades.
- Implemented assignments and daily activities for youth.
- Supervised groups of children during recreational activities.
- Developed strong relationships with parents to provide updates on their child's progress at camp.
- Organized games and sports activities to keep campers entertained.
Student Government Volunteer
Valencia College
Orlando
09.2013 - 12.2014
- Directed guests at College Night events.
- Served food at Oxxum, a homeless event.
- Distributed Valencia College T-shirts at Resource Fairs.
- Orlando, FL
- Assisted with fundraising efforts, including event planning and donor outreach.
- Participated in team-building exercises to strengthen relationships among volunteers.
Education
A.A. - General Studies
Valencia College
Orlando, FL06.2025
Skills
- Proficient in patient care
- Proficient in Epic database software
- Experienced in medical terminology
- Provides quality customer service
- Experienced in problem-solving
- Detail-oriented
- Proficient at diagnostic testing
- Proficient in taking vital signs
- Proficient in clinical and administrative support
- Pediatric care experience
Certification
BLS Certification, Active
References
References available upon request.
Timeline
Medical Assistant
AdventHealth
08.2025 - Current
Medical Office Representative
Advent Health
05.2024 - 08.2025
Assistant Teacher
YMCA Learning Center
02.2023 - 06.2023
Department Secretary / Scheduling Coordinator
Orlando Health
02.2022 - 11.2023
Department Secretary - Intake/DATA Coordinator
Orlando Health
04.2021 - 02.2022
Document Management Specialist
Community Health Centers of Central Florida
09.2017 - 01.2021
Center Aide
Community Health Centers of Central Florida
11.2016 - 09.2017
YMCA Summer Camp Counselor
YMCA of Central FL
06.2015 - 08.2016
YMCA Co-Teacher
YMCA of Central FL
01.2015 - 11.2016
Student Government Volunteer
Valencia College
09.2013 - 12.2014
A.A. - General Studies
Valencia College