Adal Rivas Juarez
North Las Vegas,NV
Summary
Proven achiever with a track record of enhancing store reputation at Dicks Sporting Goods through expert advice and superior customer service. Skilled in store maintenance and upselling, with a goal-oriented mindset. Demonstrated ability in effective communication and strong product knowledge, ensuring smooth operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Apparel Sales Associate
Dicks Sporting Goods
02.2023 - 05.2024
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Processed transactions accurately and efficiently, ensuring a smooth checkout experience for customers.
- Resolved customer complaints tactfully while adhering to company guidelines and satisfying client needs.
Warehouse Forklift Operator
Bed Bath & Beyond
09.2021 - 07.2022
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
Education
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar
North Las Vegas, NV06.2021
Skills
- Strong product knowledge
- Goal-oriented mindset
- Store maintenance
- Upselling strategies
- Reliable and Responsible
- Excellent Written and Verbal Communication
Timeline
Apparel Sales Associate
Dicks Sporting Goods
02.2023 - 05.2024
Warehouse Forklift Operator
Bed Bath & Beyond
09.2021 - 07.2022
High School Diploma -
Canyon Springs High School And The Leadership And Law Prepar