Adalberto Cordero
Jupiter,FL
Summary
Highly committed dynamic business leader. Huge focus on training and development of managers along with increasing sales and profit intense focus on creating great cultures and being experiential
Overview
8
8
years of professional experience
Work History
Regional Manager
Mint Eco Car Wash
03.2023 - Current
- Oversight of all five full-serve locations
- Weekly in-person meetings with Concierge leaders (Sales) and General Managers
- Conducting daily morning calls with leadership teams
- Focus on objective (Increase sales and profit over time) through strategy (Huge concentration on both employee and guest experience)
- Focusing on creating a 5-star employee and guest experience
- Critical eye on SOP/ Integration of rigorous systems
- Development of leaderships (Hospitality-driven, culture-oriented, high standards/awareness, analytical skills, etc.)
- Monthly P&L reviews with both C-level team and GMs
- Reporting directly to COO on team development, sales, guest and employee experience, etc.
- Focus on our tactics (Plan, prepare and execution)
- Review/approval of coding expenditures from site level management
- Payroll approval for commissions & manager bonuses
- Review and grade nightly manager reports (Provide insightful feedback and recognition).
- Working alongside with VPs of all departments including marketing and construction teams.
General Manager
Mister Car Wash
12.2016 - 02.2023
- Managed budgets, employee reviews, cross-training, schedules, development of MITs, oversee sales, control labor, build customer service and hospitality experience
- Ordering supplies and keep track of all inventory for entire location and create staggered schedules two weeks in advance to allow quality of life and to optimize labor
- Managed over 50+ team members at our busiest location (25-33k cars/month) and have helped developed teams at 12 different locations operating as an General Manager.
- Heavily assisted in multiple acquisitions and NEW builds all around Florida.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, technology systems and motivate team members to achieve maximum performance and capitalize on training opportunities
- Prioritize culture and lead through radical candor to uphold accountability while building culture and peer to peer relationships
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
- Submit breakdowns for both Sub-ledgers and P&ls
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Assessed reports to evaluate performance, develop targeted improvements and implement changes
- Applied performance data to evaluate and improve operations, target current business conditions and forecast
- Deliver employee reviews (Feedback and growth plans)
- Work with multiple POS systems and different software.
- Trained and developed more than 15 MITs.
- Ran multiple full service and express locations.
Education
Associate of Arts - Business Administration
Valencia Community College
Orlando, FL05.2018
Skills
- Microsoft Word, Excel, etc
- Type 75 words per minute
- Leadership development
- Acquisitions / NEW builds
- P&L and financials
- Customer Service
- Financial Analysis
- Financial Forecasting
- Manage Budgets
- Strategic Planning
- Sales tactics and expertise
- Human Resources Management
Acronym
AC
Timeline
Regional Manager
Mint Eco Car Wash
03.2023 - Current
General Manager
Mister Car Wash
12.2016 - 02.2023
Associate of Arts - Business Administration
Valencia Community College
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