Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adaly Tabora

Aurora,CO

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Arapahoe County Sheriff's Office. Proven ability to excel in fast-paced environments while maintaining attention to detail. Adept at utilizing technology for effective data management and delivering exceptional customer service, ensuring positive experiences for all stakeholders.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Deputy Recruit

Arapahoe County Sheriff's Office
01.2025 - 03.2025
  • Learned about the Colorado Law in a classroom setting.
  • Push and pull weights - Actively workout
  • Worked in groups of 8 or as a class to complete daily class tasks.
  • Engaged in classroom activities involving the Colorado Law.
  • Engaged in scenario's that involved life threatening examples.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.

Inmate Services Technician

Arapahoe County Sheriff's Office
04.2024 - 01.2025
  • Operates computers and standard office equipment, including commonly used computer software programs.
  • Verifies and enters information into the computer RMS from custody documents, including inmate's personal and charge information, property inventory, and court dates.
  • Obtain required copies of legal documents, recognize and understand procedures for processing legal documents that have to do with an inmate.
  • Identify bond amounts through the use of criminal statutes and bond schedules.
  • Complete NCIC/CCIC record checks, entries, and teletypes to other county's. Locates, confirms, and retrieves warrants. Generates and maintains inmate detention files.
  • Answer telephones and provides information to external and internal customers.
  • Interacts effectively with others and exercises good judgment when dealing with people in sensitive situations.
  • Interrupt information in regards to an inmate in Spanish to external customers.

Fulfillment Associate

Amazon
08.2023 - 12.2023
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Patient Experience Specialist

Hearing Care Solutions
04.2023 - 07.2023
  • Answer a multi-line phone system and transfer patients to the correct departments.
  • Provide patients with their hearing aid coverage through their insurance benefits.
  • Attentive to patients needs and wants for hearing aid appointments at designated providers offices.
  • Regularly exceed daily incoming calls for hearing aid exam appointments.
  • Build rapport with patients over the phone creating a welcoming environment.
  • Multitask by utilizing Microsoft Teams, Outlook, and a suite of technical programs (Hearing Care Solutions, pricing page, discount page, employee page, and contact page)

Victim Advocate Intern

Denver District Attorney's Office
01.2022 - 04.2023
  • Shadow advocates as they use crisis intervention strategies and conduct intakes with victims of crime.
  • Inform victims of their VRA Rights.
  • Assist victims of crime in navigating the criminal justice system. Provide court support and escort victims to the courtroom when testifying.
  • Assist with answering phones, checking voicemails, making copies, uploading documents, updating documents, etc.
  • Accurately, gather, organize, and record data relevant to advocacy cases.

Medical Support Assistant

CFOL International
06.2021 - 10.2021
  • Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
  • Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
  • Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
  • Improved patient satisfaction by efficiently scheduling appointments and managing phone lines.
  • Utilize a suite of technical VA programs (i.e VISTA, VSE, CPRS, Vet Link, CTM, ICB, HSRM, PPMS, CTM, CMT, TriWest Portal, Rightfax, RefDoc)
  • Utilize Excel, Word, Outlook, Sharepoint, & Teams
  • Ability to work with veterans under stress by satisfying their needs in scheduling an appointment
  • Worked interdependently with other professionals to provide quality health care to patients.

Education

High School Diploma -

Strive Prep-Smart Academy
Denver, CO
05.2019

Bachelor of Science - Criminal Justice And Criminology

Metropolitan State University of Denver
Denver, CO
12-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution
  • Verbal communication

Certification

  • CPR Training - January 2025

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Deputy Recruit

Arapahoe County Sheriff's Office
01.2025 - 03.2025

Inmate Services Technician

Arapahoe County Sheriff's Office
04.2024 - 01.2025

Fulfillment Associate

Amazon
08.2023 - 12.2023

Patient Experience Specialist

Hearing Care Solutions
04.2023 - 07.2023

Victim Advocate Intern

Denver District Attorney's Office
01.2022 - 04.2023

Medical Support Assistant

CFOL International
06.2021 - 10.2021

High School Diploma -

Strive Prep-Smart Academy

Bachelor of Science - Criminal Justice And Criminology

Metropolitan State University of Denver

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