Triana Ford
Deputy Sheriff
Norfolk,VA
Summary
Law Enforcement professional with 2 years of Correctional Deputy Sheriff experience maintaining safety, security, and order within a detention facility, including inmate supervision, policy enforcement, emergency response, and report writing. Brings 7 years of customer service experience performing data entry, managing high-volume phone calls, assisting the public with inquiries, and resolving issues professionally through clear communication and de-escalation.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Recruit
Hampton Sheriff's Office
Hampton, VA
04.2025 - Current
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular inspections to maintain safety and security within the institution.
- Trained junior officers on safety protocols and emergency response procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Security Officer
Colonnas Shipyard
Norfolk, VA
07.2024 - 02.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with emergency services as necessary.
- Implemented access control measures to regulate entry points effectively.
- Prepared detailed incident reports for documentation and analysis of security breaches.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Medical Billing Claims Representative
Alorica
Virginia Beach, VA
07.2022 - 01.2024
- Led support groups for individuals living with Hepatitis C to foster community and provide emotional encouragement.
- Mentored junior developers in C programming techniques, fostering a culture of continuous learning within the team.
- Upgraded outdated A/C systems to newer models for enhanced performance and energy savings.
- Improved A/C system efficiency by assessing and identifying areas for modification and optimization.
- Managed high-volume invoice processing, ensuring accuracy and timeliness in payment disbursements.
- Organized and led training sessions for staff members on various topics, enhancing employee skill sets and knowledge base.
Patient Representative
The Plaza
03.2021 - 06.2022
- As a Patient Representative here at The Plaza, I answered all inbound calls, data entry, sorting, and distributing mail.
- While providing clerical duties regarding typing reports, processing admissions and discharges, and corresponding to all requests that are sent over.
- Keeping up with all relayed vital information to all nursing staff, and the medical team.
- Alongside completing inventory for office supplies and logging all data information throughout the day.
Medical Clerk
Avosys Technology
02.2018 - 07.2019
- As a Medical Clerk here at Avosys Technologies, I gathered all patient information by collecting information during interviews with the patient or their families.
- Maintaining patient index by completing an assigned portion of the daily auditorial trials.
- Processing the patients’ medical records and charts that are seen daily.
- While keeping up with all tasks and or goals that are assigned for the day regarding patient satisfaction.
Education
advanced high school diploma - undefined
GRANBY HIGH SCHOOL
06.2019
Skills
Word
Excel
PowerPoint
Accountant
Healthcare
Clerical Duties
Data Entry
Detail-Oriented
Organized
Inmate supervision
Report writing
Conflict resolution
Security patrols
Surveillance monitoring
Data entry accuracy
Security inspections
Incident reporting
Communication skills
Safety training
Patient interaction
Certification
- State Basic Jailor / Correctional Officer Certification
- POST Certification (or equivalent)
- CPR / First Aid / AED
- Defensive Tactics / Use of Force
Timeline
Deputy Recruit
Hampton Sheriff's Office
04.2025 - Current
Security Officer
Colonnas Shipyard
07.2024 - 02.2025
Medical Billing Claims Representative
Alorica
07.2022 - 01.2024
Patient Representative
The Plaza
03.2021 - 06.2022
Medical Clerk
Avosys Technology
02.2018 - 07.2019
advanced high school diploma - undefined
GRANBY HIGH SCHOOL