Adam Abril

Work with over 40 distributor locations across the Mid Atlantic, selling irrigation and lighting products. Provide training classes for their employees and contractors. This role has allowed me to transition into bigger territories and work in areas where I did not have the relationships to grow my market. I grew a lot from this unfamiliarity and it has given me more confidence to manage different personalities and work with a bigger team. Some of my other responsibilities with this position are:

• Lead cross-functional teams to enhance product visibility and drive market penetration initiatives
• Analyzed market trends and competitor activity to inform strategic decision-making processes.
• Mentored and trained sales representatives to improve performance and foster professional growth.
• Collaborate with marketing teams to design promotional campaigns tailored to regional customer needs.
• Collaborate closely with other district managers to share best practices, learnings, and drive overall success of the organization.
• Enhance team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.

• Built and maintained strong client relationships to drive business growth.
• Strengthened client relationships through regular communication and effective problem solving.
• Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
• Developed and delivered presentations to key customers to position products and services.
• Delivered exceptional customer service by resolving client concerns quickly and efficiently.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.

• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
• Secured new opportunities from existing customers to maximize and enhance growth at each account.
• Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
• Developed relationships to generate leads and position company as trusted partner.
• Leveraged cold calling, in-person visits and referrals to build leads.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• Educated customers on special pricing opportunities and company offerings.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Answered inbound calls, chats and emails to facilitate customer service.
• Trained new hires on products and services, best practices and protocols to reduce process gaps.
• Managed $3.2 million dollar book of business in 2020 increasing to $4.15 million in 2021, and $6 million in 2022.
• Assigned as Account Manager for over 100 Landscape Contractors located throughout New Jersey.
• Coordinate sales orders out of 8 different SiteOne Locations while working with over 40 different branch staff personnel.

• Followed-up with sales teams and customers with complex issues to coordinate resolutions.
• Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.
• Reviewed files, recordings and other documents to obtain information to respond to requests.
• Supported 5 sellers with sales books totaling over 12 million dollars with daily activity and administrative operations.
• Answered customer requests with information about product availability, shipping information and status updates.
• Issued requests for information from Manufacturers and requests for quotes to evaluate competing bids.
• Sourced unique items and built relationships with vendors to reliably deliver high-quality goods.
• Tracked and followed up with Purchase Orders to help sellers provide best customer service to our customers.
• Notified sellers of new potential business opportunities
• Attended company sales meetings to further develop my sales career growth.
• Entered and Adjusted quotes for sellers to help expedite processes

• Receive customer orders at warehouse counter in a fast paced environment.
• Learn how to read a P&L Report for my location and Area
• Gave customers quotes based on potential sales.
• Forecasted product requirements and organized merchandise to meet expected location demands.
• Loaded and Unloaded delivery trucks
• Received/Organized purchase orders to efficiently notify customers when their orders were complete.
• Followed up with contactor's on how order deliveries went/products performed to ensure best possible customer service.
• Attended manufacturer training programs to grow product my knowledge
• Met customers on site to help with troubleshooting product issues
• Obtained information regarding shipping dates and product availability by reaching out to vendors by phone and email.
• Determined customer needs by asking questions and offering targeted options.
• Worked at 2 different SiteOne locations, learning a different variety of product sales between them
• Consistently grew year over year sales for each store location I worked at
• Set up customer product training at our stores to better educate our customer base
• Promoted to Assistant Branch Manager of SiteOne in West Creek, NJ in 2014
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction