Adam Abt
Columbus,OH
Summary
Results-driven professional skilled in process improvement and training facilitation. Successfully mentored teams to achieve high performance and satisfaction levels while identifying growth opportunities through thorough financial analysis. Accomplished leader recognized for strong customer service and conflict resolution skills. Experienced in developing talent and implementing action plans that enhance operational results and employee performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail and Food Safety Auditor
NSF International
Ann Arbor, Michigan
08.2024 - Current
- Conducted comprehensive safety audits for various facilities and processes.
- Collaborated with teams to identify potential hazards and recommend corrective actions.
- Reviewed safety documentation and training materials for accuracy and effectiveness.
Multi-Unit Manager
Hot Chicken Takeover
Columbus, OH
02.2023 - 03.2025
- Identified and developed top talent to promote performance-oriented culture.
- Identified opportunities for process improvement across multiple locations within the district.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
Executive Administrator
MCCC Sportwear
Cincinnati, OH
11.2017 - 12.2022
- Liaised with internal teams to facilitate communication between departments and executives.
- Maintained confidential documents related to executive operations.
- Researched potential business opportunities or partnerships.
- Developed training programs to enhance product knowledge and sales techniques.
- Analyzed market trends to identify new sales opportunities and strategies.
Team Leader
Chipotle Mexican Grill
Huntington, West Virginia
08.2009 - 12.2017
- Developed and implemented training programs for restaurant management teams.
- Monitored compliance with health and safety regulations in all establishments..
- Provided ongoing coaching, feedback and guidance to store managers on operational issues such as labor management, inventory control and cost containment.
Education
Bachelor of Arts - American Studies
Miami University
Oxford, OH05-2012
Skills
- Team development
- Process improvement
- Performance evaluation
- Training facilitation
- Conflict resolution
- Customer service
- Food safety practices
- Risk management
- Regulatory compliance
- Environmental health expertise
Certification
- Registered Environmental Health Specialist In Training
- Certified Professional in Food Safety
Timeline
Retail and Food Safety Auditor
NSF International
08.2024 - Current
Multi-Unit Manager
Hot Chicken Takeover
02.2023 - 03.2025
Executive Administrator
MCCC Sportwear
11.2017 - 12.2022
Team Leader
Chipotle Mexican Grill
08.2009 - 12.2017
Bachelor of Arts - American Studies
Miami University