DePaul University finance student who is driven and organized, with a solid background in communication, sales, and customer service.
-Played a key role in the successful opening of a new store by assembling and arranging furniture displays, ensuring an inviting and organized showroom.
-Assisted customers in selecting furniture and mattresses by understanding their preferences and offering tailored recommendations, leading to strong sales performance.
-Enhanced communication and customer service skills by actively listening to customer needs and providing clear, detailed product information.
-Consistently achieved or exceeded sales goals by applying effective upselling and cross-selling strategies.
-Developed in-depth knowledge of furniture and mattress features, materials, and warranties to confidently answer questions and address concerns.
-Processed customer transactions accurately and efficiently using point-of-sale systems, ensuring a smooth and professional shopping experience
-Increased client satisfaction and repeat business by helping clients choose mattresses and furniture that suited their requirements, tastes, and financial constraints.
-Established a relationship with clients and skillfully communicated the features and advantages of the product.
-Monthly sales goals were regularly reached or surpassed by using a consultative sales approach and successful upselling strategies.
-Sustaining thorough product knowledge allowed me to confidently answer customer questions and offer knowledgeable advice.
-Promptly addressed client issues and grievances to guarantee customer satisfaction.
-Washed, fueled, and moved vehicles with precision.
-Handled license plate removal and installation efficiently.
-Checked in vehicles from transport and managed inventory.
-Ensured dealership security by positioning vehicles strategically during closing.
-Started as a dedicated cashier, handling transactions and providing excellent customer service, including answering phone calls and directing callers efficiently.
-Maintained a clean and organized checkout area while greeting customers warmly and engaging in friendly conversations during checkout.
-Demonstrated a commitment to customer satisfaction by assisting with loading items into customer’s vehicles when needed.
-Managed cash drawer responsibilities with accuracy and attention to detail, ensuring smooth financial transactions.
-Promoted to Sales Associate, where I improved my sales skills by effectively promoting and selling patio furniture, gazebos, trampolines, and other products.
-Developed strong communication skills and a friendly, patient behavior while assisting customers with their purchasing decisions.
- Sales
- Retail Sales
- Furniture Sales
- Customer Service
- Communication
- Customer relationship building