Summary
Overview
Work History
Skills
Certification
Languages
Websites
References
Timeline
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Adam Aitken

Adam Aitken

Herriman,United States

Summary

Dynamic leader with a proven track record at Broadband Hospitality, excelling in pre-sales engineering and client relationship management. Spearheaded technical solutions that drove over $8 million in sales while enhancing operational efficiency through cross-functional collaboration. Skilled in wireless network design and adept at cultivating strong client partnerships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Director Of Pre-Sales Engineering

Broadband Hospitality
Herriman
11.2021 - Current
  • Designed and delivered technical solutions for C-level clients.
  • Cultivated strong client relationships through effective issue resolution and communication skills.
  • Conducted in-person site surveys using Ekahau and Wire Shark tools.
  • Assisted sales team in surpassing sales target of $8 million.
  • Developed cross-functional teams to enhance operational efficiency and achieve strategic goals.
  • Collaborated with technical, operations, and marketing teams to vet and launch new products.
  • Established and maintained strategic client relationships for sustained engagement.
  • Recruited, trained, and mentored staff members to build a skilled workforce.

CEO

PALD Professional Consulting
, UT
08.2020 - 11.2021
  • Owned and managed PALD Professional Consulting, driving significant business growth.
  • Established relationships with C-Level executives across Wireless Internet Service Provider, Veteran Hospitals, and MDU sectors.
  • Delivered consultant sales engineering services and conducted onsite surveys to assess client needs.
  • Grew new WISP business from zero to over 1,000 subscribers within months.
  • Implemented and maintained customer CRM solutions to enhance operational efficiency.

Solutions Expert Manager

Groove Entertainment Technologies
, Utah
11.2019 - 08.2020
  • Increased sales by 140% within six months through targeted training for sales and technical teams.
  • Ensured successful implementation of systems by identifying client needs and solutions.
  • Evolved processes across cross-functional teams, including sales, project management, and engineering.
  • Played a pivotal role in driving business growth while enhancing customer satisfaction.

E-Rate Education Lead & Global Hospitality Lead

Ubiquiti Networks
Draper, Utah
08.2017 - 11.2019
  • Evangelized Ubiquiti Networks products through strategic partnerships.
  • Helped develop Ubiquiti online Design tool using sales engineering expertise.
  • Trained key partners in effective sales engineering techniques for optimal product usage.
  • Designed wireless system for University of Virginia's football stadium seating over 60,000.
  • Boosted Education E-Rate Revenue from $12 million to $25 million within six months by collaborating with partners nationwide.

Regional VP

Air2Data
Brigham City, Utah
01.2011 - 08.2017
  • Cultivated technical, sales, and engineering skills to enhance customer efficiency and trust.
  • Designed wireless networks manually, refining sales engineering skills until improved tools became available.
  • Produced educational marketing materials to assist customers in understanding products.
  • Consistently surpassed sales targets while facilitating development of project management roles.
  • Maintained strong relationships with C-Level executives and major hospitality brands.

Skills

  • BlueBeam
  • Ekahau Wireless Tools
  • Intangi Iris
  • Pre-Sales engineering
  • Wireless network design
  • Technical solution design
  • Team leadership
  • Customer needs assessment
  • Problem solving
  • Recruitment and hiring
  • Conflict resolution
  • Teamwork and collaboration
  • Customer relations
  • Effective leader
  • Performance measurement
  • Client relationship management
  • Cross-functional collaboration

Certification

  • ECSE (Ekahau Design)
  • ACNA-CA HPE Aruba Networking Certified Network Architect - Campus Access

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Director Of Pre-Sales Engineering

Broadband Hospitality
11.2021 - Current

CEO

PALD Professional Consulting
08.2020 - 11.2021

Solutions Expert Manager

Groove Entertainment Technologies
11.2019 - 08.2020

E-Rate Education Lead & Global Hospitality Lead

Ubiquiti Networks
08.2017 - 11.2019

Regional VP

Air2Data
01.2011 - 08.2017

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Adam Aitken