Summary
Overview
Work History
Skills
Timeline
Generic

Adam AJ West

Spring Valley,CA

Summary

Sales and operations leader with over 25 years of experience in retail e-commerce and logistics. Demonstrated ability to drive revenue growth, scale high-performing teams, and create efficient workflows. Expertise in customer service optimization, inventory management, and third-party marketplace strategy across various platforms.

Overview

30
30
years of professional experience

Work History

Sales Manager

Pitbull Audio
San Diego, CA
01.2024 - 07.2025
  • Coordinated sales and marketing strategies across retail and e-commerce to enhance alignment and effectiveness.
  • Boosted 3P engagement by 73% through targeted campaigns and inventory strategy.
  • Introduced bucket pricing strategies, increasing online revenue by 21%.
  • Cultivated vendor relationships to secure new product opportunities and increase market visibility.

Store Operations / Team Lead

Pitbull Audio
San Diego, CA
01.2013 - 01.2024
  • Increased YOY retail sales by 6% and 3P sales by 5% through walk-in conversion strategies.
  • Supervised 10 employees across sales, customer service, and guitar tech departments, achieving 16% growth in overall performance.
  • Streamlined customer service systems, reducing 3P platform costs and increasing customer satisfaction levels.
  • Onboarded 10 new brands, aligning assortments with customer demand to enhance product offerings.

Route Sales Representative

Arrowhead Water
San Diego, CA
01.2003 - 01.2013
  • Ranked in top 10 nationwide for acquisition and retention performance.
  • Contributed to pilot logistics project digitizing route maps, enhancing delivery efficiency and improving customer satisfaction.
  • Managed special assignments on unfamiliar routes, showcasing adaptability and effective problem-solving skills.

Store Manager

Temecula Pawn / Poway Pawn
Temecula, CA
01.1996 - 01.2003
  • Promoted to store manager by age 20, managed $4M+ in assets across two locations.
  • Directed sales operations and customer service while implementing asset protection measures for both stores.
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised and trained staff on customer service best practices and product knowledge.
  • Oversaw inventory management including stock levels and ordering processes.

Skills

  • Sales Strategy Development
  • Sales Forecasting
  • Sales & Team Leadership
  • Customer Service Optimization
  • E-commerce management
  • Marketing campaigns
  • Vendor management
  • Data Analysis

Timeline

Sales Manager

Pitbull Audio
01.2024 - 07.2025

Store Operations / Team Lead

Pitbull Audio
01.2013 - 01.2024

Route Sales Representative

Arrowhead Water
01.2003 - 01.2013

Store Manager

Temecula Pawn / Poway Pawn
01.1996 - 01.2003
Adam AJ West